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MessageStats

O MessageStats oferece uma solução única para reduzir a complexidade de e-mail e de comunicações unificadas de relatórios e análises em plataformas legadas ou recém-implementadas, inclusive Exchange, Office 365 e Lync Server locais.

Você pode contar com o MessageStats para ajudá-lo a:

  • Planeje as migrações de Exchange
  • Extraia benefícios para os negócios com a mineração de dados de e-mail
  • Compreenda o uso do Lync
  • Aumentar a eficiência operacional
  • Manter o desempenho ideal de mensagens
  • Cumprir os SLAs
  • Atender às exigências de conformidade
  • Alcançar as metas de segurança e empresariais
  • E muito mais!

Recentemente lançado, o componente Business Insights melhora e protege o negócio com a inteligência de mensagens simples, mas sofisticada, dando à equipe de TI e aos usuários de negócios as respostas necessárias para ambos atingirem seus objetivos de negócios.

Características

  • Além da expertise em Exchange - reúna informações sobre toda a infraestrutura de mensagens, Microsoft Exchange, BlackBerry, Lync Server (e OCS predecessor), Outlook Web App, Mobile ActiveSync for Exchange, Microsoft Online (Office 365), Sendmail/Postfix e Archive Manager
  • Relatórios inteligentes sobre novas plataformas – ajudam a justificar e maximizar o retorno sobre os investimentos em plataformas como Lync Server da Microsoft, recolhendo informações sobre as tendências de uso para que sua organização utilize a tecnologia de forma integral. Relatórios de uso personalizados também podem ser facilmente criados para faturamento e cobranças.
  • Inteligência de mineração de mensagens – melhore e proteja a empresa por meio de mineração de dados, informações e tendências contidas em seus sistemas de mensagens. O MessageStats Business Insights transforma os dados de seu sistema de mensagens em inteligência, fornecendo à sua equipe de TI e aos usuários corporativos as respostas de que precisam para atender às metas empresariais.
  • Migre mais rápido com menos esforço – execute migrações mais rápidas e menos dispendiosas, analisando o ambiente atual de mensagens para identificar áreas para limpeza antes da migração, bem como reunindo informações importantes para auxiliar no planejamento e na arquitetura do novo ambiente.
  • Cumpra os SLAs – demonstre ao gerenciamento que os SLAs foram cumpridos, fornecendo resumos e dados detalhados sobre prazos de entrega, utilização de recursos, capacidade de armazenamento, cotas, caixas de correio ou domínios auditados, listas de distribuição e pastas públicas, entre outros.
  • Audite, cumpra, proteja – acelere auditorias, fornecendo relatórios específicos por regulamentação e de controle interno, e permita o acesso adequado às equipes de gerentes de negócios, administradores, departamento jurídico e de recursos humanos.
  • Acompanhe e preveja o crescimento do armazenamento – crie um inventário do ambiente atual para auxiliar no planejamento de futuras atualizações.
  • Painéis de controle compostos rápidos e personalizáveis – crie relatórios compostos a partir de uma biblioteca com mais de 400 partes do MessageStats.
  • Implemente rapidamente – instale e implemente facilmente, mesmo em empresas grandes e distribuídas, para obter uma operação sem riscos e impactos. Não é necessária a instalação de cliente.
  • Distribuição automática de relatórios – envie relatórios para dispositivos móveis, sites, locais FTP e compartilhamentos de rede diária, semanal, mensal ou trimestralmente.

Requisitos de sistema

Before installing MessageStats, ensure your system meets the following minimum hardware and software requirements. The system requirements are divided into two sections:

  • Requirements for the core MessageStats components.
  • Requirements for Microsoft Exchange.

MessageStats Core Requirments

Before installing MessageStats, ensure your system meets the following minimum hardware and software requirements for the core MessageStats components:

MessageStats Minimum Hardware Requirements
ProcessorPentium 4, running at a minimum speed of 2.4 GHz
Memory8 GB
Hard Disk Space250 MB of free disk space for installing the application.

This space should exist on a local disk drive rather than a network drive. The space requirement varies depending on the size of the database.

Note: If you are migrating an existing database, the free disk space requirement is larger than 250 MB. The space requirement varies, depending on the size of the database. If you are upgrading an existing database, the free disk space must be larger than for a new database. Space requirements also depend on the amount of information you write to the database and the length of time you retain the records.

Note: For help in assessing the amount of space sufficient for your implementation, contact Support to acquire a database size estimation tool. To tune your MessageStats database and maximize performance, contact Professional Services. You can contact Professional Services through your sales representative.

OtherSufficient space for the temporary tracking log cache, application logs, and task documents. The size of this cache depends on the number of Exchange servers, the number of message tracking logs on each Exchange server, and the size of each tracking log. The space should exist on a local disk drive rather than a network drive.

Monitor supporting a resolution of 1024x768 pixels.

Pointing device. You must have a pointing device installed on your computer to access all MessageStats features.

MessageStats Minimum Software Requirements
Operating SystemOne of the following:
  • Windows Server 2012
  • Windows Server 2008 R2 (SP 1)
  • Windows Server 2008 (SP 2)
  • Windows Server 2003 R2 (SP 2)
  • Windows Server 2003 (SP 2)

Note: MessageStats supports full installation on Microsoft Vista SP1 or Windows 7 only for evaluation scenarios. Microsoft Vista and Windows 7 require the same configuration as for Windows Server 2008. You can install only the MessageStats client console on Windows Vista or Windows 7 in production environments.

Note: If you are hosting reports that contain Chinese, Japanese, or Korean characters, you must install the East Asian language pack if the computer that hosts MessageStats Reports is installed on Windows Server 2003. You must also install the language pack on any computer to be used to view these reports.

MessageStats Database SQL ServerOne of the following:
  • SQL Server 2012
  • SQL Server 2008 R2 (SP 1)
  • SQL Server 2008 (SP 3)
  • SQL Server 2005 (SP 4)

MessageStats supports SQL Server Express 2005 or later in test or evaluation scenarios only.

Note: SQL Server Agent must be running to use the Database Management tasks: database reindexing, defragmenting, or database aging. SQL Express does not include the SQL Server Agent. Database Maintenance tasks are not available when running on SQL Express.

MMC ConsoleFor SQL Server 2008, SQL Distributed Management Objects (SQL-DMO) must be installed on the server that hosts the MessageStats MMC console.

The SQL-DMO component is part of the Microsoft SQL Server 2005 Backward Compatibility package. You can download the SQL Server 2005 Backward Compatibility package from the Microsoft SQL Server 2005 or the SQL Server 2008 Feature Packs: SQL Server 2005 Feature Pack (December 2008) and Microsoft SQL Server 2008 SP3 Feature Pack.

-OR-

SQL 2005 Client Tools

For SQL Server 2005, SQL 2005 Client Tools are needed for the MessageStats Database Management feature to function in a distributed installation environment.

MessageStats Reports IIS ServerIIS 6.0 or later.

For Windows Server 2008, IIS 7.0 is required. There are also certain IIS role services that must be enabled. See the section titled "IIS Role Services on Windows Server 2008" in the MessageStats Quick Start Guide for more information.

.NET FrameworkMicrosoft .NET Framework 3.5.

For information about resolving common ASP.NET configuration problems, see “Appendix A: Microsoft ASP.NET Configuration Issues” in the MessageStats Administrator Guide.

Note: If you have Microsoft .NET Framework 4.0 installed, you must also have .NET 3.5 installed side-by-side.

BrowserInternet Explorer 8.0 or later.
DocumentationAcrobat Reader 8.0 or later is required to access the PDF documents.

For detailed system requirements and list of rights and permissions necessary for product operation, please refer to the MessageStats Quick Start Guide. For specific recommendations about deployment, see the MessageStats Deployment Guide.

Exchange-Specific Requirements for MessageStats Components

The following requirements must be met to use MessageStats in a Microsoft Exchange environment. You must install the prerequisites on the server which hosts the specified MessageStats component:

ComponentsRequirements
Task Execution Server

(task processors)

MAPI

For Exchange 2003 and earlier, MAPI is available with Microsoft Exchange Systems Manager (ESM) 2000 Service Pack 3 or Exchange Systems Manager (ESM) 2003 Service Pack 2.

For Exchange 2007 or later, you can install the latest Microsoft MAPI & CDO software download located here: http://www.microsoft.com/en-us/download/details.aspx?id=39045.

  • For Exchange 2010, ensure that you are using MAPI & CDO version 6.5.8211.0 or later.

  • For Exchange 2013, ensure that you are using MAPI & CDO version 6.5.8320.0 (released 2013-05-17). This version of MAPI & CDO implements RPC over HTTPS (Outlook Anywhere) that is used by Exchange 2013. This MAPI version requires that the proxy (CAS) server has an SSL certificate on it that is trusted by the Task Execution Server.

Note: Configuring an SSL certificate on your Exchange 2013 CAS (proxy) server is part of the normal setup that is required for the Outlook 2013 client. For more information, see the Microsoft Exchange 2013 documentation for configuring mail flow and client access.

Note: If you already have a version of the MAPI Download installed, you must remove it before installing the new version. The Microsoft MAPI installer does not upgrade, nor does it warn you if you try to install MAPI & CDO without removing the previous version.

Microsoft PowerShell 2.0

For Exchange 2010 or 2013, you must also install Microsoft PowerShell 2.0 on the servers that host the MessageStats task processors. You can download the Windows Management Framework (which includes PowerShell 2.0) from http://support.microsoft.com/kb/968929.

Reports ClientTo see the presence status information in Exchange mailbox-specific reports, the person viewing the reports must have OCS or Lync Communicator installed, configured, and running. Microsoft Office Outlook 2003 or later must be installed.

The Exchange organization must have Microsoft Live Communication Server 2005 or later configured and running.

Supported Exchange Server Versions
  • Exchange 2000 Service Pack 3
  • Exchange 2003 Service Pack 2
  • Exchange 2007 Service Pack 3
  • Exchange 2010 Service Pack 3
  • Exchange 2013

Must have tracking logs enabled and the tracking log folder shared.

Exchange Server Configuration

For information about configuration that must be done to allow MessageStats to gather information from Exchange (such as sharing the Exchange tracking log folder or specifying a mailbox for MAPI logon to gather mailbox and public folder information), see the MessageStats Quick Start Guide.

Vídeos

Capturas de tela

Navegue pelas telas

Navegue pelo MessageStats

Nº de capturas de tela: 5

Painéis de controle rápidos

Painéis de controle rápidos

Mantenha o controle do seu ambiente e crie uma visualização personalizada usando uma biblioteca com mais de 400 partes do MessageStats.

Logons de OWA por conta de usuário

Logons de OWA por conta de usuário

Aumente a visibilidade da segurança do sistema com relatórios sobre tentativas mal-sucedidas de acessar as caixas de correio utilizando o OWA.

Prazos de entrega

Prazos de entrega

Meça a confiabilidade, os níveis de serviço e onde as atualizações de sistema terão o maior impacto.

Usuários inativos

Usuários inativos

Mantenha o seu ambiente funcionando sem problemas com a manutenção diária.

Resumos de atividades

Resumos de atividades

Planeje melhor os requisitos de capacidade e orçamento por meio de relatórios de uso como o Resumo de Atividade de Servidor.

Documentos

Estudos de Caso

CNF Uses MessageStats and Spotlight on Exchange Essar Ensures Compliance While Reducing Administrative Staff by 50 Percent Hexaware Spends 40-50% Less Time on Message Reports with MessageStats® Hexaware’s Exchange Environment is Under Control with Quest MessageStats and Spotlight on Messaging Leading Asian Downstream Oil Logistics Company Uses Quest Archive Manager and MessageStats™ Logica Uses MessageStats for Systems Integration and Outsourcing Consultancy Microsoft Exchange Soars at The Phoenix Quest Delivers a Seamless Migration from Notes to Exchange for Top Italian Retailer Sogegross Quest Ensures that Imperial Tobacco's Exchange 2003 Deployment Doesn't Go Up in Smoke, and Delivers ROI of Up to 500 Percent Quest Improves the Efficiency and Security of La Caja De Canarias' Operations and Customer Transactions Quest MessageStats Allows Pusan Bank to Plan for More Cost-Effective E-Mail System Growth Quest MessageStats Helps Marico Ltd. Effectively Manage its Complex Microsoft Office Communications Server 2007 Environment Quest Provides Ministry Health Care the Right Prescription for an Efficient, Cost-Effective Migration Quest Saves SEPA Significant Time and Money by Automating its Migration to Exchange 2003 Quest’s MessageStats Drives Greater Workforce Productivity at a Software Vendor by Reducing Personal E-mail Usage by 50% Quest’s MessageStats Drives Greater Workforce Productivity at Phoenix Software by Reducing Personal E-mail Usage by 50% Quest's Windows Management Products Fit the Bill at Lancashire Constabulary SHI Uses MessageStats for Better Visibility Into Its Messaging Environment TMB improves AD management and security U.S. Army Europe Drives Defense Transformation Program With Quest Software's Microsoft Windows And Migration Tools University Hospitals of Leicester Enjoys a Simplified Exchange Migration and Continues to Save Money with MessageStats voltar ao início