Management Team

Vincent C. (Vinny) Smith
Executive Chairman

Vinny Smith is responsible for leading the strategic direction of Quest Software. A major trade magazine dubbed him the "archetypal athlete of the business game," because of his drive, team spirit, enthusiasm and motivation.

Smith was Chief Executive Officer (CEO) from 1998 to 2008. Under his direction, Quest became a leading enterprise systems management company. When Smith joined Quest as an investor and director in 1995, the company had just 25 employees and $4 million in revenue; today, the company has more than 3,400 employees worldwide and $695 million in revenue.

Prior to joining Quest, Smith cofounded Patrol Software. He financed the company, ran North American operations, and directed worldwide sales and marketing. In 1994, BMC Software bought Patrol. After the acquisition, Smith remained at the company for a year to help BMC transition from a mainframe-oriented company to an open systems-solution provider.

Prior to his time at Patrol Software, Smith attained success in sales and marketing at Oracle, where he worked under Tom Siebel. During his five years with the company, he managed more than 60 sales representatives - as well as the technical and operational staff that supported his team. Smith holds a bachelor's degree in computer science with a minor in economics from the University of Delaware.

Douglas F. Garn
Chief Executive Officer and President

Doug Garn is responsible for managing the day-to-day operations of Quest Software.

Serving in a variety of executive roles since he came to Quest, he has been a primary contributor to the company's double-digit growth. He became president of Quest in 2005. In that role, he directed the strategies and operations of the worldwide sales, product management, and marketing teams. Prior to that, he was Vice President of Worldwide Sales. Garn joined Quest in 1998 from Peregrine Systems, where he was Vice President of North American Sales.

Prior to joining Peregrine in 1996, Garn was Vice President of Sales at Syntax, a networking software company. Garn also served as a Regional Sales Manager for BMC from 1993 to 1995. He holds a bachelor's degree in marketing from the University of Southern California.

Scott Davidson
Senior Vice President & Chief Financial Officer

Scott Davidson is responsible for global financial strategy and operations including information services. He joined the company in 2002 as Treasurer - and became CFO in 2007.

Prior to Quest, Davidson was the Director of Corporate Treasury & Investor Relations at Citrix Systems and also served in finance related roles within Precision Response Corp (PRC) and the United States Treasury.

Davidson holds a master’s degree in business administration from the University of Miami.

Steve Dickson
Senior Vice President of Product Management

Steve Dickson is responsible for managing all of the company's business units. Prior to this role, he served as Vice President and General Manager of the Windows Business Unit. Other positions he's held during his tenure at Quest include Vice President of Sales for the Western Region and Vice President of Sales for Microsoft Solutions.

Before joining Quest in 1998, he worked for Air Liquide as a regional manager. Dickson holds a bachelor's degree in applied mathematics from Weber State University and a master's degree in business administration from Pepperdine University in Southern California.

Walter Angerer
Senior Vice President & General Manager, Data Protection

Walter Angerer is responsible for managing Quest's data protection business. He joined Quest with more than 15 years experience in the enterprise software industry. Most recently, Angerer served as vice president and general manager of the hardware appliance and cloud computing group at Symantec, where he owned R&D for their data protection product line. He has also held senior-level positions at Veritas and Siemens, both in Europe and in the United States. Angerer holds a master's degree in Physics from Johannes Kepler University in Austria.

Shayne Higdon
Senior Vice President & General Manager, Client Management and Performance Monitoring

Shayne Higdon is responsible for leading Quest's performance monitoring and client management businesses. Previously, Higdon was the managing director of Quest's Corporate Development team. In this role, he oversaw mergers & acquisitions, corporate venture investing, corporate strategy and business development. Prior to joining Quest, Shayne held various management positions at both BMC Software and DataSynapse, Inc. He is currently a Board Member at JAMF Software and a Board Observer at Symplified Inc. Shayne holds a bachelor's degree in Computer Information Systems from the University of Mary-Hardin Baylor.

Alan Fudge
Senior Vice President of Worldwide Sales & Marketing

Alan Fudge is responsible for the company's sales force and marketing team in 27 countries. He has more than 20 years of experience in executive management and sales operations, including both direct and channel sales. Prior to joining Quest, Fudge served as President and CEO of GuardianEdge Technologies, a leader in enterprise end-point data protection. While there, he was responsible for leading the company's strategic direction and overseeing day-to-day operations. Fudge has also held executive positions with VMware, BEA Systems, Objectspace and IBM. He holds a bachelor's degree in computer science from St. Edward's University in Texas.

Carl Eberling
Chief Technical Officer

Carl Eberling is responsible for creating and evangelizing Quest's overall product strategy. Eberling is an IT industry veteran. Most recently, he was Senior Vice President of IT at Kaiser Permanente. Prior to that, he held senior-level IT-management positions at Verizon Wireless, Pacific Bell, Cellular One and AirTouch Communications. Eberling holds a bachelor's degree from San Francisco State University and completed his graduate studies at University of California, Berkeley, and Golden Gate University. He also served in the U.S Marine Corps.

Kim Kinnison
Vice President, Worldwide Support

Kim Kinnison is responsible for all aspects of global support. Prior to assuming this role in 1999, Kinnison was the Director and Manager of Technical Support. From 2001 to 2004, she took on the additional role of Vice President of Human Resources. Kinnison also served as Vice President of Information Services from 1999 to 2001. Kinnison joined Quest in 1991 as a technical support engineer. Before coming to Quest, she was a systems programmer at Hughes Aircraft and an instructor/consultant at Hewlett Packard. Kinnison holds a bachelor's degree in computer information systems from California State Polytechnic University, Pomona.

Carol Fawcett
Vice President, Global Information Services

Carol Fawcett is responsible for aligning the company's global business needs and strategies with appropriate technology and process plans. Fawcett and the IS team also provide critical feedback to the business, as well as to prospects and external customers on the extensive internal use of Quest products. Before joining Quest in 2000, she held IT leadership roles at Western Digital, Coldwell Banker and Pacific Mutual. Fawcett has experience in delivering advanced capabilities with both on-premise and public cloud solutions for financial operations, manufacturing, CRM, HR/payroll, marketing and sales force automation. She has directed efforts to achieve both successful company-wide certification for ISO900x and adherence to Sarbanes-Oxley requirements. Fawcett holds a bachelor's degree in management information systems with a minor in computer science.

John Ganley
Vice President, Human Resources

As vice president of Human Resources, John Ganley is responsible for Quest's staffing and human resources strategies worldwide. He joined Quest Software in this role in 2005. Before coming to Quest, Ganley was vice president of global staffing at Symbol Technologies from 2004 to 2005. From 2001 to 2004, he was founding partner of JAG Partners, an executive staffing company designed to add value to emerging companies with high growth plans and limited capital to execute intensive staffing programs. Prior to that, Ganley held VP-level roles at 3COM and Digital, and was chief talent officer at EMC Corporation. Ganley holds a bachelor's degree in Management from Regis College. In addition, Ganley is proud to have served in the U.S. Army from 1971 to 1974.

David Cramer
Vice President, General Counsel and Secretary

David Cramer is responsible for the worldwide legal affairs of Quest and its subsidiaries. In addition, he oversees Quest's ethics and compliance functions. He joined Quest's legal department in 2002 and assumed roles of increasing responsibility prior to being appointed to his current position. Cramer began his legal career as a corporate attorney in a California-based law firm where he focused primarily on representing public and private companies in corporate and securities law matters, M&A, venture capital financings and technology licensing transactions. He graduated magna cum laude from the University of San Diego School of Law and earned a bachelor's degree in business (finance) from California Polytechnic State University, San Luis Obispo.