Quest® InTrust™ Connector for Microsoft System Center Operations Manager 2007

Version 10.1

Release Notes

April 21, 2009


Contents

Welcome to InTrust Connector for Microsoft System Center Operations Manager 2007

Known Issues

System Requirements

Global Operations

Getting Started

For More Information

 


Welcome to InTrust Connector for Microsoft System Center Operations Manager 2007

Quest® InTrust™ Connector for Microsoft System Center Operations Manager (Operations Manager) helps establish a single, comprehensive workflow for managing your Windows-based network.

With InTrust Connector for Operations Manager you can integrate the InTrust capabilities of tracking the business-critical security events into the existing enterprise-wide system of network operations management.

The product consists of the following components:

 


Known Issues

The following is a list of issues known to exist at the time of InTrust Connector for Microsoft Operations Manager release.

Feature/comment

Issue description

Defect ID

Setup
To install InTrust Connector for Operations Manager on a Windows Server 2008 machine, you need either disable UAC for the time of installation or use the elevated command prompt to run the installation package. ST58764
General If InTrust Server and InTrust Connector for Operations Manager machines are in different time zones, all updates in alerts synchronized from Operations manager to InTrust will be timestamped in the local time of the Connector machine, and not that of the InTrust Server machine. Time difference between these two machines should be considered when you view and manage alerts in InTrust Monitoring Console. ST58799
Operations Manager console may crash when you view the properties of an InTrust-originated alert with its Alert State displayed in the Properties dialog as an empty value. For example, this may happen to alerts that have the Acknowledged status on the InTrust side, after you switch the Connector to another Operations Manager server that does not have a pre-configured alert state matching this status. ST58946,
ST59082

 

 


System Requirements

Operating system Microsoft Windows Server 2003
-OR-

Microsoft Windows Server 2008

Additional Software & Servicess Microsoft System Center Operations Manager 2007 Service Pack 1 (remote or local)

Quest InTrust Server 10.1 or later (remote or local),

Microsoft Data Access Components 2.7 or higher,

One of the following must be installed on the computer where InTrust Connector will be deployed:

  • Management Server component of Operations Manager
  • User Interfaces component of Operations Manager
  • Operations Manager Authoring Console

For detailed system requirements for all the InTrust components and processed systems, see the Quest InTrust Connector for Microsoft System Center Operations Manager 2007 - User Guide document supplied with the product.

 


Global Operations

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Japan.

 


Getting Started

 

Contents of the Release Package

The InTrust release package contains the following:

  1. InTrust Connector for Operations Manager
  2. Quest InTrust Connector Management Pack
  3. Product Documentation, including:

 

Installation Instructions

Refer to Quest InTrust Connector for Microsoft System Center Operations Manager 2007 - User Guide for installation instructions.

 


For More Information

Get the latest product information, find helpful resources, test the product betas, and join a discussion with the Quest InTrust team and other community members. Join the Compliance Suite Community at http://compliancesuite.inside.quest.com.

Contacting Quest Software:

Email info@quest.com
Mail Quest Software, Inc.
World Headquarters
5 Polaris Way
Aliso Viejo, CA 92656
USA
Web http://www.quest.com

Refer to our Web site for regional and international office information.

Contacting Quest Support:

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract. Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at http://support.quest.com


From SupportLink, you can do the following:


View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures. The guide is available at: http://support.quest.com/pdfs/Global Support Guide.pdf


Note: This document is only available in English.
 

 


© 2009 Quest Software, Inc.

ALL RIGHTS RESERVED.

 

This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software, Inc.

If you have any questions regarding your potential use of this material, contact:

Quest Software World Headquarters
LEGAL Dept
5 Polaris Way
Aliso Viejo, CA 92656

www.quest.com

Email: legal@quest.com

Third Party Contributions

This product neither includes software components nor involves tools and technologies developed by third party vendors that require explicit copyright notice.

Disclaimer

The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.