Quest®

ActiveRoles™

Server

Version 6.5.0

Release Notes

November 6, 2009


Contents

Welcome to ActiveRoles Server

New in This Release

Resolved Issues and Enhancements

Known Issues

Upgrade and Compatibility

System Requirements

Global Operations

Getting Started

For More Information

 


Welcome to ActiveRoles Server

Quest ActiveRoles Server can help you automatically provision, re-provision and de-provision users quickly, efficiently and securely in Active Directory and beyond. ActiveRoles Server provides strictly enforced role-based security, automated group management, change approval and easy-to-use Web interfaces for self service, to achieve practical user and group lifecycle management for the Windows enterprise.

 


New in This Release

The newest version, ActiveRoles Server 6.5, adds significant value: workflows to coordinate processes of directory data management, including change approval and notification; policy extensions that make it easy to create, deploy and use custom policy types; the ability to deprovision groups; increased self-service capabilities for users to administer their group memberships; the ability to assign multiple managers (owners) to a single group; and support for the Active Directory Recycle Bin feature of Windows Server 2008 R2, with a point-and-click interface for restoring deleted objects.

For information about the key new features in the latest version of ActiveRoles Server, refer to the ActiveRoles Server What's New document. Information about other new features along with instructions on how to start using new features can be found in the ActiveRoles Server Feature Guide. These documents are available from the Documentation page in the ActiveRoles Server CD Autorun window.

 


Resolved Issues and Enhancements

This section provides a list of issues that were resolved in ActiveRoles Server version 6.5.0 (as compared to version 6.1.0). Each item in the list includes an ID number, which identifies the item, and a brief description of the issue. The list is divided by component so that the items related to each individual component of the product are grouped together:


Please note that updates to this list may be published to the Quest Support website SupportLink (http://support.quest.com) after the product release.
 

Setup Program

TF00039338
Fixed: The Setup program does not register the Administration Service as being dependent on SQL Native Client, a component of Microsoft SQL Server. As a result, the SQL Native Client installer fails to warn the user before uninstalling Native Client that the Administration Service may be broken if Native Client is removed.
 

TF00054462
Fixed: When installing the Administration Service with the option to import data from an existing ActiveRoles Server database (source database), you may receive the following error message: "The newsequentialid() built-in function can only be used in a DEFAULT expression for a column of type 'uniqueidentifier' in a CREATE TABLE or ALTER TABLE statement. It cannot be combined with other operators to form a complex scalar expression." This issue may occur if the source database is hosted by SQL Server that holds the Publisher role in the ActiveRoles Server replication environment.
 

TF00102291
Fixed: When performing a silent (unattended) installation upgrading the Web Interface, the Setup program may cause an on-screen error message to appear, waiting for a user action. In unattended mode, the Setup program is expected to record error messages, if any, to a log file rather than display an error message box on the screen.
 

TF00102319
Fixed: When installing the ActiveRoles Server Report Pack, you may encounter the following error: "Could not connect to SQL Server. Reason: Login failed for user ''. The user is not associated with a trusted SQL Server connection." This issue may occur when you configure the data source with the Windows Authentication option even though you provide a valid user name and password.
 

TF00102326
Fixed: When installing the ActiveRoles Server Report Pack, you may encounter an irrelevant error message such as "Cannot find reporting service: "Client found response content type of '', but expected 'text/xml'. The request failed with an empty response."
 

TF00103552
Fixed: The Setup program for ActiveRoles Server Collector installs the EDMCollector.exe file with an invalid digital signature.
 

TF00105217
Fixed: After the Internet Information Services software has been removed from the computer on which the ActiveRoles Server Web Interface is installed, the Web Interface Setup program fails to uninstall the Web Interface. Specifically, when uninstalling the Web Interface, the Setup program attempts to stop the World Wide Web Publishing Service (W3SVC) regardless of whether that service is present in the system. If the W3SVC service does not exist, an error condition occurs in the Setup program, so the uninstall process cannot continue.
 

TF00106448
Fixed: When installing the ActiveRoles Server Web Interface, you may receive the following error message in the Installation Wizard: "MsiExec.exe - Bad Image: The application or DLL <Local Path>\<File Name>.tmp is not a valid Windows image."
 

Administration Service

TF00022179
Fixed: The Administration Service does not provide support for the "Add/Remove self as member" permission. As a result, the "Groups - Add/Remove Self As Member" Access Template has no effect in ActiveRoles Server.
 

TF00023649
Fixed: The Administration Service does not apply the changes to the 'ou', 'cn' or 'dc' attribute on an object although that attribute is not a naming attribute for that object. For example, when you use the Advanced Properties command in the ActiveRoles Server console to change the 'ou' attribute of a user account, your changes are not applied and the attribute remains unchanged.
 

TF00023695
Fixed: The Administration Service may fail to retrieve the mailbox security descriptor data from Exchange Server. As a result, the ActiveRoles Server console or Web Interface cannot display the "Mailbox Rights" page for a mailbox-enabled user account.
 

TF00023781
Fixed: When connection to the ActiveRoles Server database is lost, the Administration Service may stop unexpectedly. In this situation, it is expected that the Administration Service continues running and attempts to re-establish connection to the database.
 

TF00023919
Fixed: The Administration Service treats the objects representing the ActiveRoles Server replication partners as container objects rather than leaf objects. As a result, the objects located in the "Configuration/Server Configuration/Configuration Databases" or "Configuration/Server Configuration/Management History Databases" container may appear in the ActiveRoles Server console tree although they are expected to appear only in the details pane.
 

TF00023941
Fixed: When building a consolidated schema for multiple managed domains, the Administration Service may not distinguish between the 'msExchLabeledURI' and 'labeledURI' attributes, which makes one of those attributes unavailable for management by ActiveRoles Server.
 

TF00024033
Fixed: If the Administration Service cannot manage a domain because of insufficient rights of the service account, the console may not provide descriptive information on this error situation. Thus, you may encounter the "0x80005008" entry in the Status field on the object representing the domain in the "Configuration/Server configuration/Managed Domains" container. The problem occurs under the following conditions:
 - There are multiple Administration Services - say, Service 1 and Service 2 - that share common configuration data (for example, via ActiveRoles Server replication).
 - A domain was registered with ActiveRoles Server using Service 1, with the option to access the domain using the service logon account.
 - The console is connected to Service 2 whose service logon account does not have sufficient rights to access that domain.
In this scenario, Service 2 recognizes the domain as a managed domain, but cannot access it because of insufficient rights of the service account used by Service 2. Status of the managed domain reads "0x80005008". Note that the option to access the domain using the service account information causes each Service to use its own service account for that purpose, so Service 1 may be able to access the domain while Service 2 not.
 

TF00024437
Fixed: When building ActiveRoles Server's consolidated schema for multiple managed domains, the Administration Service may record a large number of warning events in the EDM Server event log.
 

TF00024462
Fixed: After removing a Management History replication partner (Subscriber), the Administration Service may not promptly update the status of the corresponding database server in the ActiveRoles Server console. As a result, refreshing the console view is required for the database server to be displayed as Standalone.
 

TF00024484
Fixed: The Administration Service may return an inappropriate error message (such as "IDispatch error #3149") in a situation where it fails to configure a Subscriber for ActiveRoles Server replication. This issue occurs if the Subscriber's SQL Server instance is located in an Active Directory forest that is different from the forest in which the Publisher's SQL Server instance resides, and the option to impersonate the SQL Server Agent service account is selected for that Subscriber in the New Replication Partner wizard.
 

TF00024732
Fixed: The Administration Service may return the "Members" or "Member Of" list to the calling application, such as the ActiveRoles Server console or Web Interface, even if the application does not have read access to the "member" or "memberOf" attribute of the managed object. See also TF00064627 and TF00064718.
 

TF00025506
Fixed: When connection to the ActiveRoles Server database is lost, The Administration Service returns an "Unspecified error" message to the ActiveRoles Server console when the console user attempts to refresh the contents of any node located under Configuration in the console tree. In this scenario, the Administration Service is expected to return an error message that clearly describes the problem.
 

TF00025517
Fixed: In an environment where multiple instances of the Administration Service are deployed, uninstalling an Administration Service instance may not properly remove information about that instance from the ActiveRoles Server database. As a result, when deploying a new instance of the Administration Service, the Installation Wizard may erroneously identify the removed instance as if it were active, and display the incorrect status information on the Database Summary page.
 

TF00025535
Fixed: When importing the configuration data during the upgrade process, the Administration Service may disregard the data stored in the "Configuration/Server Configuration/Mail Configuration/Default Mail Settings" object. As a result, the changes that were made to the properties of the "Default Mail Settings" object are lost after the upgrade; the object reverts to the default state.
 

TF00025540
Fixed: The "Default E-mail Alias" policy may cause the Administration Service to generate an e-mail alias that contains unacceptable characters, such as a comma character (,). As a result, when requested to create a mailbox-enabled user account, the Administration Service may not create a mailbox for the newly created user account as expected. This issue occurs if the alias is generated based on a user property containing any characters that a valid alias cannot contain.
 

TF00025581
Fixed: In an Exchange 2007 organization, the Administration Service performs the Exchange tasks in the security context of the user account under which the Administration Service is running (service account). To perform Exchange tasks in a domain that belongs to an Exchange 2007 organization, the Administration Service must be configured to access that domain with the service account rather than an override account. This issue is addressed in version 6.5 by enabling the use of an override account to perform Exchange tasks in an Exchange 2007 organization domain, with the exception of the "Move Mailbox" task.
 

TF00025722
Fixed: Under certain conditions when SQL Server replication is used to synchronize ActiveRoles Server configuration data, the Administration Service may cause a deadlock condition on SQL Server. In this case, the Administration Service returns an error message of the following form: "Your transaction (process ID {#number}) was deadlocked on {lock | communication buffer | thread} resources with another process and has been chosen as the deadlock victim. Rerun your transaction."
 

TF00026091
Fixed: The following issue may occur after an upgrade of the Administration Service with the option to import the existing configuration data: Configuring ActiveRoles Server replication causes duplicate objects to appear in the "Configuration/Server Configuration/Administration Services" container.
 

TF00026387
Fixed: Policy information containing non-printable characters may cause an error condition in the Administration Service
. A symptom of this issue a record in the diagnostic log file (ds.log) similar to the following: "(severity=Medium) System.InvalidOperationException: There was an error generating the XML document. ---> System.ArgumentException: '', hexadecimal value 0x07, is an invalid character."
 

TF00035313
Fixed: The Administration Service may disregard the manual line breaks when saving the text of the certification agreement that is specified on the General page of the Attestation Review Configuration panel, in the ActiveRoles Server console. As a result, the manual line breaks (created by pressing ENTER or SHIFT+ENTER) are removed from the text.
 

TF00035383
Fixed: The Administration Service may return an error in the following scenario: You use the Add Managed AD LDS Instance wizard to register an AD LDS instance with ActiveRoles Server and then perform the Refresh command on the "Configuration/Server Configuration/Managed AD LDS Instances (ADAM)" container in the ActiveRoles Server console while the instance registration is not completed. The error message reads as follows: "Could not continue scan with NOLOCK due to data movement."
 

TF00036090
Fixed: The Administration Service may not perform an access check as expected when a client application requests a list of groups to which a particular object, such as a user, belongs. As a result, the client application may receive and list some groups that it does not have sufficient rights to access. For example, the ActiveRoles Server console may list the groups on the "Member Of" page for a user account even though the console user has permission to view only User objects and is not permitted to view any groups.
 

TF00036324
Fixed: The Administration Service may not perform an access check as expected when a client application requests a list of objects located in a particular container or a list of members of a particular group. As a result, the client application may receive and list some objects that it does not have sufficient rights to access. For example, the ActiveRoles Server console may list AD LDS proxy objects, and allow the console user to add them to an AD LDS group, even though the console user is not permitted to view the AD LDS proxy object class.
 

TF00037400
Fixed: The Administration Service may return a misleading error message when you add a Subscriber to ActiveRoles Server replication. This issue occurs if the SQL Server version of the Publisher differs from the SQL Server version of the database server that you want to make a Subscriber. The error message reads as follows: "SET DEADLOCK_PRIORITY option 'high' is invalid."
 

TF00038455
Fixed: The Administration Service incorrectly evaluates the delegated rights of the user account in the following scenario:
 - Certain groups are configured so that a given user account is set as the manager (primary owner) of those groups (the Managed By property on each group is assigned the DN of the user account).
 - The ActiveRoles Server security settings on the groups are configured using the "Primary Owner (Managed By)" built-in account so that the group manager (primary owner) is permitted to view and modify the groups (for example, the "Self-Service - My Groups Management" Access Template is applied with the "Primary Owner (Managed By)" built-in account specified as the Trustee).
In this scenario, ActiveRoles Server does not permit the group manager (primary owner) to view the groups when performing a search request: The "My Groups" section in ActiveRoles Self-Service Manager displays no groups.
 

TF00039292
Fixed: The Administration Service may not run a Group Family as expected when you manually start the Group Family update from the ActiveRoles Server console by using the Force Run command. As a result, it may fail to create the Group Family controlled groups. This issue is most likely to occur in an environment where multiple Administration Service instances use ActiveRoles Server replication to synchronize configuration data.
 

TF00039293
Fixed: For an existing Group Family, the Administration Service may not allow the "Run on this server" setting to be changed. A symptom of this issue is as follows: When you open the Properties dialog box for a Group Family configuration storage group, go to the Schedule tab and click Configure on that tab, you encounter an empty list of servers in the "Run on this server" box on the "Group Family Scheduling" page.
 

TF00039433
Fixed: When using ActiveRoles Self-Service Manager, you may encounter the following issue: Information about the number of your Approval tasks and the end dates for your ongoing Attestation Review tasks is not displayed on the Self-Service Manager Home page as expected. The issue is due to inaccurate configuration of the user access rights on the Administration Service side.
 

TF00039525
Fixed: When you remove and then re-add a Subscriber to ActiveRoles Server replication, an error condition may occur in the Administration Service. An indication of this issue is an error event with the following description in the EDM Server event log:
"Critical error occurred upon start of ActiveRoles Server Administration Service.
Details: Table '[dbo].[MHServices]' into which you are trying to insert, update, or delete data is currently being upgraded or initialized for merge replication. On the publisher data modifications are disallowed until the upgrade completes and snapshot has successfully run. On subscriber data modifications are disallowed until the upgrade completes or the initial snapshot has been successfully applied and it has synchronized with the publisher.
The transaction ended in the trigger. The batch has been aborted."
 

TF00039534
Fixed: The Administration Service raises an error on initiating an operation that requires approval if a script function for designating approvers returns a Distinguished Name (DN) containing a backslash character (\).
 

TF00040250
Fixed: You may encounter an empty page with a message such as "There are no items to show in this view" when navigating back and forth through the pages that display historical results of Attestation Review. For example, this issue may occur when you click "Previous Page" on page 3 and then click "Next Page" on page 2 to return to page 3.
 

TF00046412
Fixed: When configuring a mail-enabled group in an Exchange 2007 organization, the Administration Service may incorrectly generate the Display Name for that group, removing space characters from the Display Name. For example, it may assign the Display Name of GroupOne to a group whose pre-Windows 2000 name is set to Group One. This issue occurs if no pre-Exchange 2007 servers exist in the Exchange organization.
 

TF00048849
Fixed: Incorrect behavior of the deprovisioning policy option to hide deprovisioned mailboxes from the Global Address List (GAL): In an Exchange Server 2007 organization, this option may have no effect. Thus, when a mailbox is deprovisioned by applying an Exchange Mailbox Deprovisioning policy with the "Hide the mailbox from the global address list (GAL), to prevent access to the mailbox" option selected, the mailbox may still be present in the GAL. The problem occurs if the Recipient Update Service (RUS) is unavailable in the Exchange organization.
 

TF00048952
Fixed: During the startup process, the Administration Service may not log an error event as expected when the following condition is violated: "All the Administration Services that use a common Configuration Database must also use a common Management History Database."
 

TF00049018
Fixed: In an Exchange 2003 organization with Exchange resource forest topology, the Administration Service may link a mailbox in the resource forest with a master account in the account forest even though the mailbox user account in the resource forest (shadow account) is not disabled for logon. The expected behavior is as follows: When requested to link a particular account from the account forest with a certain mailbox in the resource forest, the Administration Service returns an error if the user account associated with the mailbox in the resource forest is enabled.
 

TF00049019
Fixed: In an Exchange 2003 organization with Exchange resource forest topology, the Administration Service may link different mailboxes in the resource forest with the same master account in the account forest. The expected behavior is as follows: When requested to link a particular account with a certain mailbox, the Administration Service returns an error if the account is already linked with another mailbox.
 

TF00049648
Fixed: When you use scripting in ActiveRoles Server to create a linked mailbox on Exchange Server 2003 that is deployed in a resource forest topology, you may encounter the following issue: If the user account to be associated with the mailbox in the resource forest is not disabled, the Administration Service completes the request without any error but the linked mailbox is not created. In this scenario, the Administration Service is expected to return an appropriate error message as a linked mailbox requires a disabled user account in the resource forest.
 

TF00049650
Fixed: When you use scripting in ActiveRoles Server to create a linked mailbox on Exchange Server 2007 that is deployed in a resource forest topology, you may encounter the following issue: If the user account to be associated with the mailbox in the resource forest is not disabled, the Administration Service completes the request without any error but the linked mailbox is not created. In this scenario, the Administration Service is expected to return an appropriate error message as a linked mailbox requires a disabled user account in the resource forest.
 

TF00049713
Fixed: When you add a Subscriber to ActiveRoles Server replication for Management History data (for instance, by using the ActiveRoles Server console to add a Subscriber to the Publisher located in the "Configuration/Server Configuration/Management History Databases" container), an error condition may occur in the Administration Service: "Error: -2147217900 Could not find stored procedure 'GetReplJobId'."
 

TF00053446
Fixed: The Administration Service may not remove a deprovisioned user from a group if the user is a temporal or pending member of that group. The "Scheduled Operation Checker" task does not remove the deprovisioned user from the group as expected in this scenario.
 

TF00053606
Fixed: The Administration Service may incorrectly process the membership rules on a Managed Unit which results in an incomplete list of the Managed Unit members being returned to the client. A symptom of this issue is that the console cannot resolve some of the objects and identify them by GUID rather than by name in the user interface for managing membership rules; the unresolved objects are missing from the list of the Managed Unit members. This issue may occur in a situation where certain objects are explicitly included in the Managed Unit and then deleted from the directory by using a tool other than ActiveRoles Server, provided that the deletion occurred while the Administration Service was stopped.
 

TF00054201
Fixed: With a large volume of Management History data stored in the ActiveRoles Server database (500,000+ records, about 8 GB), the Administration Service may fail to configure its database server as the Publisher for ActiveRoles Server replication. The Promote operation fails, with SQL Server returning the following action message from the Snapshot Agent: "Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding."
 

TF00054739
Fixed: The Administration Service may incorrectly process the temporal membership settings when adding a temporal or pending member to a group. The issue occurs if the member object is an Exchange Query-based Distribution Group (QDG) or an Exchange Public Folder (PF). In this scenario, applying a Start Time setting on a QDG and then on a PF within a single group may cause the Administration Service not to show the QDG in the Members list for that group.
 

TF00055309; TF00054855
Fixed: When a client application such as the Web Interface retrieves change requests that are waiting for approval, the response from the Administration Service may include information about change requests that actually do not require approval. Thus, the Administration Service may return information about pending requests specific to temporal group membership changes even though those requests are not subject to approval. As a result, the list of operations in the Approval section of the Web Interface may contain irrelevant records.
 

TF00055370
Fixed: Incorrect behavior of the deprovisioning policy option to allow access to deprovisioned mailboxes: The permissions assigned by that option are insufficient to access the mailbox. Thus, when a mailbox is deprovisioned by applying an Exchange Mailbox Deprovisioning policy with the option to grant the user's manager access to the mailbox, the identity designated as the user's manager is unable to connect to the mailbox because of insufficient access rights.
 

TF00055555
Fixed: It may take longer than expected for the Administration Service to complete a search in a Managed Unit containing a large number of objects. Thus, a noticeable delay may occur when you open such a Managed Unit in the "Browse for Container" dialog box invoked from the Find window in the ActiveRoles Server console.
 

TF00055925; TF00057036
Fixed: The Administration Service may take longer than expected to build a list of group members that contains both the direct members and the members that belong to the group because of group nesting. The same issue occurs when the Administration Service is requested to build a "member of" list containing nested groups. As a result, a long delay may occur when you open the "Members" or "Member Of" page in the ActiveRoles Server console or Web Interface.
 

TF00056310
Fixed: The Administration Service may fail to retrieve a multi-valued attribute of an AD LDS object if the attribute contains more than 1,500 values. Thus, when requested to retrieve the members of an AD LDS group, the Administration Service may not return a list of the group members to the calling client application if the group has more than 1,500 members.
 

TF00056351
Fixed: The Administration Service does not record information about the managed AD LDS instances into the diagnostic log file (ds.log).
 

TF00056398
Fixed: When a user that holds the AR Server Admin role requests changes that are subject to approval in accord with the approval rules configured in ActiveRoles Server, the changes are submitted for approval. The expected behavior of the Administration Service in this scenario is that the changes requested by an AR Server Admin role holder are applied without requiring approval.
 

TF00056417
Fixed: On a 64-bit system, information about common components such as the ActiveRoles Server ADSI Provider is missing from the <SystemInformation> -> <CommonComponents> section in the Administration Service diagnostic log file (ds.log).
 

TF00056613
Fixed: The Administration Service may not provide Self-Service Manager with information about the logged on user as expected following the registration of the user's home domain with ActiveRoles Server. A symptom of this issue is as follows: When a user from a non-managed domain opens the Self-Service Manager Home page, the page does not display the name of the user (which is an expected behavior since the domain is not registered with ActiveRoles Server); then, after the domain has been registered (so it is now a managed domain), refreshing the Home page in the Web browser still does not cause the user name to appear on the page.
 

TF00057086
Fixed: When a user or process running in the security context of the Administration Service logon account (service account) requests changes that are subject to approval in accord with the approval rules configured in ActiveRoles Server, the changes are submitted for approval. Thus, the Administration Service may not apply changes performed by a script-based policy until they are approved. The expected behavior of the Administration Service in this scenario is that the changes requested by the service account are applied without requiring approval.
 

TF00057102
Fixed: When an Access Template (AT) or Police Object (PO) is applied to the "Active Directory" or "AD LDS (ADAM)" node in the ActiveRoles Server console tree, the permission or policy settings defined by the AT or PO may have no effect on the objects under that node. For example, if an Access Template is applied to the "Active Directory" node, the permission settings defined by that Access Template may not propagate to all the managed domains as expected.
 

TF00057124
Fixed: When verifying the uniqueness of an object name, the Administration Service may not consider the difference between ANSI and Unicode characters in the object name string. As a result, the Administration Service may treat different names as identical, which causes an error condition upon the renaming or creation of directory objects via ActiveRoles Server.

TF00057967
Fixed: It may take longer than expected for the Administration Service to complete the operation of adding members to a group if the group has temporal members (objects scheduled to be added or removed from the group). When adding members to such a group, you may experience a noticeable delay as compared to the same operation on a group that has no temporal members.
 

TF00057971
Fixed: It may take longer than expected for the Administration Service to complete a search on an Organizational Unit (OU) if the OU has a number of Access Templates and Policy Objects applied to it, and belongs to one or more Managed Units in ActiveRoles Server.
 

TF00058588
Fixed: The Administration Service fails to start on a Windows Server 2008 R2 based system.
 

TF00058768
Fixed: The Administration Service may incorrectly process a request to disable a mailbox feature such as IMAP4 or POP3 protocol. As a result, it may not properly configure the corresponding protocol settings on the mailbox. A symptom of this issue is that the affected mailbox feature can no longer be managed by standard administrative tools, such as Active Directory Users and Computers.
 

TF00060109
Fixed: The Administration Service does not provide the ability to perform a paged search for pending operations or tasks (such as operations awaiting approval) using the method IEDM::ExecuteRequest. As a result, the Web Interface may display incomplete information in the Approval section (see TF00060044).
 

TF00060380
Fixed: Selecting the "Configuration Databases" or "Management History Databases" node in the ActiveRoles Server console tree may cause the Administration Service to return the "Object not found" error. This issue occurs if the database used by the Administration Service is located on a named instance of SQL Server.
 

TF00060937
Fixed: The Administration Service may provide incorrect domain status information to the ActiveRoles Server console, which appears in the Status column of the list of the Managed Domain objects in the "ActiveRoles Server/Configuration/Server Configuration/Managed Domains" container. The Administration Service is expected to update the domain status information on a regular basis. However, it may fail to do this, which results in a wrong status displayed on some of the managed domains. For example, a fully operational domain may show up with the status of "Server is not operational" or "The directory Service is unavailable" until the Administration Service is restarted. This issue may occur after the Administration Service has selected a certain domain controller to act as the DirSync server or Operational DC for the domain in the situation where connection to the ActiveRoles Server database has been lost.
 

TF00061591
Fixed: A request to change an attribute of Object(DN-Binary) syntax may cause an error condition in the Administration Service, raising an error such as "One or more values have incorrect format" or "A value for the attribute '%s' was not in the acceptable range of values." A symptom of this issue is that deprovisioning policies in ActiveRoles Server may not clear attributes of Object(DN-Binary) syntax as expected. For example, if a user object has an attribute set to a certain value with the Object(DN-Binary) syntax, then the Deprovision operation on the user object leaves the attribute value unchanged even though the deprovisioning rules are configured to clear that attribute.
 

TF00061698
Fixed: In an Exchange 2007 organization that is deployed in compatibility mode, the Administration Service may refuse to perform the Move Mailbox operation on Exchange Server 2003 when configured to use an override account to access the managed domain. The Administration Service is expected to successfully move mailboxes between Exchange Server 2003 mailbox stores regardless of whether the service account or an override account is used to access the domain.
 

TF00062192
Fixed: The Administration Service may provide incorrect information to the Web Interface regarding the total number of the operations that are waiting for approval by the current Web Interface user. As a result, the Approval section in the Web Interface lists no more than 100 approval tasks. Another symptom of this issue is that the "Pending tasks" section on the Self-Service Manager Home page may indicate an incorrect total number of approval tasks.
 

TF00062457
Fixed: Permission to view the contents of the "Server Configuration" or "Management History Databases" container is missing from the "AR Server Security - Configuration Objects" Access Template. As a result, the authenticated users are not shown the "Management History Databases and Replication" section on the root page in the ActiveRoles Server console by default, nor can they use the "Go to Configuration Databases" or "Go to Management History Databases" link on that page.
 

TF00062492
Fixed: When a user account is deprovisioned and then restored (un-deprovisioned), property values containing non-printable characters may not be properly restored in the user account. For example, if a property value of a user account contains a carriage return and the deprovisioning rules are configured to clear the property value, then un-deprovisioning the user account does not restore the carriage return in the property value.
 

TF00062598
Fixed: The "Allow | Read objectClass | User" permission entry is missing from the "Self-Service - My Account Management" Access Template. This may cause an incorrect behavior of the My Account pages in ActiveRoles Self-Service Manager since self-service users do not have sufficient access rights to the object class information in their own accounts.
 

TF00063121
Fixed: In a Microsoft Exchange Server 2007 environment, the Administration Service may not perform the "Establish an e-mail address" task on a group as expected: The task is completed without errors but some Exchange attributes, such as the e-mail address and the display name, are not set on the group. This issue occurs in environments where Exchange Server 2007 coexists with Exchange Server 2003 or Exchange 2000 Server, and any Exchange server policies are in effect on servers running Exchange Server 2003 or Exchange 2000 Server.
 

TF00064391
Fixed: A typo in the LDAP display name of a virtual attribute that controls whether the manager (primary owner) of a group is allowed to add or remove members from the group: edsaManagerCanUpdateMemebershipList instead of edsaManagerCanUpdateMembershipList.
 

TF00064517
Fixed: After a connection to the ActiveRoles Server database has been lost and then restored, the Administration Service may not run scheduled tasks as expected.
 

TF00064627
Fixed: When processing a request to perform an ASQ search (for example, a request to list the members of a group), the Administration Service builds the search results in the security context of the service account instead of using the security context of the client that requested the search. This causes the following issue: The search results returned to the client may contain the objects that the client is not permitted to access. For example, the list of members of a group in the ActiveRoles Server console may contain the objects that the console user does not have permission to view.
 

TF00064718
Fixed: When processing a request to perform an ASQ search (for example, a request to list the groups that a particular user is a member of), the Administration Service builds the search results in the security context of the service account instead of using the security context of the client that requested the search. This causes the following issue: The search results returned to the client may contain the object attributes to which the client does not have read access. For example, the "Member Of" list for a user account in the ActiveRoles Server console may display the temporal membership settings such as "Start Time" and "End Time" even though the console user does not have read access to the attributes that store the start time or end time membership information on the groups.
 

TF00064729
Fixed: The permission settings or policy rules on a Managed Unit may have no effect if the Managed Unit is created by copying another Managed Unit. Suppose, for example, you create Managed Unit MU2 by using the Copy command on Managed Unit MU1 that explicitly includes Organizational Unit OU1. Since the command copies the membership rules, MU2 includes OU1. Then, you apply an Access Template or Policy Object to MU2. In this scenario, OU1 does not inherit the permission settings or policy rules defined by the Access Template or Policy Object on MU2.
 

TF00065632
Fixed: When retrieving schema information from the managed Active Directory domains, the Administration Service may not consider the possibleInferiors and possSuperiors attributes of schema objects. As a result, those attributes are missing from the ActiveRoles Server schema storage, which may prevent certain solutions from properly operating on top of ActiveRoles Server.
 

TF00067857
Fixed: The Administration Service may not perform an access check as expected when a client application requests a list of members of a particular Managed Unit. As a result, the client application may receive and list some objects that it does not have sufficient rights to access. For example, when a Managed Unit is selected in the ActiveRoles Server console tree, the details pane may list all objects that belong to the Managed Unit even though the console user has permission to view only some of those objects and is not permitted to view the others.
 

TF00067948
Fixed: The "Allow | Reset Password | User" permission entry is missing from the "Users - Perform Undo Deprovision Tasks" Access Template. As a result, the delegated administrator whose access rights are configured using that Access Template is unable to un-deprovision user accounts with the option to reset the password of the un-deprovisioned account.
 

TF00068411
Fixed: The Administration Service may incorrectly handle the Range-Upper or Range-Lower attribute on an attribute-schema object. For example, setting a particular attribute may cause an error condition in the Administration Service if Range-Upper has the value of -1 while Range-Lower has the value of 0 for that attribute in the corresponding attribute-schema object. The error message in this case reads as follows: "A value for the attribute was not in the acceptable range of values."
 

TF00070998
Fixed: When you change the group memberships of an object (for instance, add a user to a group by using the "Member Of" page in the ActiveRoles Server console), the Administration Service may not promptly update the display of the object's group memberships on the client side. As a result, although the object is actually added to the group, you may experience a noticeable delay before the group appears in the list on the "Member Of" page for that object. The problem may occur if the domain controller on which to make the changes (Operational DC) is explicitly specified by the client.
 

TF00078101
Fixed: The "Allow | Read edsva-ScheduledLink-StartTime | All Classes" and "Allow | Read edsva-ScheduledLink-EndTime | All Classes" permission entries are missing from the "Groups - Add/Remove Members" Access Template. This causes the following issue: If you have used that Access Template to delegate the task of adding or removing members from groups, the delegated user is shown temporal or pending members as if they were regular members. The client such as the ActiveRoles Server console or Web Interface is unable to tell the temporal or pending members from the regular members because the client user does not have read access to the attributes that store the temporal membership settings.
 

TF00081311
Fixed: In certain conditions, the Administration Service may treat DN strings as if they were case-sensitive. As a result, you may encounter an error in a situation where a particular user is a member of a certain group and you attempt to add that user to that group again via the ActiveRoles Server ADSI Provider or ActiveRoles Management Shell. This issue may occur, for example, if the DN string that specifies the Distinguished Name of the user to add contains the ou= clause (ou in lowercase) instead of OU= (OU in uppercase).
 

TF00090247
Fixed: Permission to select or clear the "User must change password at next logon" option (permission entry "Allow | Write User Must Change Password At Next Logon | User") is missing from the "Users - Help Desk" Access Template. As a result, the delegated administrators whose rights are specified by using the "Users - Help Desk" Access Template cannot change that option.
 

TF00090669
Fixed: The Administration Service may incorrectly handle an attribute of the Object(OR-Name) syntax. For example, setting the ms-Exch-Auth-Orig (authOrig) attribute via the ActiveRoles Server ADSI Provider may cause an error condition. As a result, you may encounter an error when using the Web Interface to change the delivery restrictions settings for an Exchange recipient.
 

TF00090853
Enhancement: Performance degradation may occur in ActiveRoles Server due to processing of directory synchronization (DirSync) requests. To address this issue, ActiveRoles Server now provides the ability to configure the Administration Service so that the DirSync requests on certain object classes are discarded.
To adjust the processing of the DirSync requests, use the ActiveRoles Server console in Raw view mode as follows:
  1. In the Configuration/Application Configuration/Services container, create an object of the EDS-Application-Settings-Container object class with the object name of ActiveRoles Server. You can do this using the All Tasks | Advanced Create command.
  2. In the Configuration/Application Configurtion/Services/ActiveRoles Server container, create an object of the EDS-Application-Setting object class with the object name of DirSync Options. You can do this using the All Tasks | Advanced Create command.
  3. On the DirSync Options object, set the edsaExtensionAttribute1 attribute to the value of dnsNode;nTDSSiteSettings. You can do this using the All Tasks | Advanced Properties command.
As a result of these steps, the Administration Service will discard the DirSync requests specific to the dnsNode and nTDSSiteSettings object classes, which increases overall performance of the Administration Service while keeping all functions of ActiveRoles Server intact.
 

TF00090854
Fixed: The Administration Service does not support the approval or attestation related notification messages in plain text format. Only HTML format is supported. As a result, an e-mail client that recognizes only plain text format may incorrectly display notification messages received from ActiveRoles Server.
 

TF00096198
Fixed: ActiveRoles Server replication may fail to synchronize changes to configuration data between Administration Service instances. The changes made on one Administration Service (for example, linking an Access Template or Policy Object to an Organizational Unit) may not be propagated properly to another one. The issue is encountered in an environment where multiple Administration Service instances use the same Publisher database server.
 

TF00097553
Fixed: The Administration Service may encounter an error when processing a request to change mailbox features such as the IMAP4 or POP3 protocol settings. The client that submitted the request receives the following error message: "Administrative Policy returned an error. Index was outside the bounds of the array."
 

TF00098109
Fixed: When an Access Template (AT) or Police Object (PO) is applied to a Managed Unit (MU), the permission or policy settings defined by the AT or PO may have no effect on the objects held in that MU. For example, the permission settings may not propagate to an Organizational Unit (OU) included in the MU so the Access Template applied to the MU does not affect the objects held in that OU as expected. This issue is most likely to occur after a restart of the ActiveRoles Server Administration Service.
 

TF00100164
Fixed: The "Use FIPS compliant algorithms for encryption, hashing and signing" Group Policy setting causes the Administration Service to fail upon startup, with the following error being reported in the event log: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."
 

TF00101859
Fixed: Under certain conditions, the Administration Service may encounter an error during the process of building the ActiveRoles Server consolidated schema. As a result, the Administration Service fails to start. This issue is most likely to occur when a large number of changes to directory data take place in Active Directory concurrently with the Administration Service startup process.
 

TF00102321
Fixed: The Administration Service may incorrectly process a property generation and validation policy containing a single policy rule that controls the value of a certain attribute based on the value of the Name (cn) attribute. It executes such a policy upon any change request, regardless of which attributes are requested to be changed. As a result, the Administration Service may change the attribute controlled by the policy in question even if no changes to that attribute are requested.
 

TF00102332
Fixed: When configuring an Exchange recipient, the Administration Service does not verify that the recipient's e-mail alias meets the following requirement:
"E-mail alias cannot contain space characters or any of the following characters:
@ ( ) \ : ; " , [ ] < >
An alias may contain one or more periods (.), but each period should be preceded and followed by at least one of the other characters."
Additionally, it does not verify that the recipient's display name contains space characters at the beginning or at the end of the name.
ActiveRoles Server now has a built-in policy that validates the e-mail alias and display name, and rejects the requests to set an alias or display name that does not meet the above requirements.
 

TF00103094
Fixed: If a managed AD LDS instance requires the use of a Secure Sockets Layer (SSL) connection, the Administration Service may fail to connect to that instance, returning an error message that states that the instance does not exist or cannot be contacted. This issue occurs even though the appropriate SSL usage option is selected in the properties of the object that represents the managed AD LDS instance in ActiveRoles Server.
 

TF00103103
Fixed: The Administration Service may fail to configure the groups controlled by Group Family because of a policy violation condition caused by the Alias (mailNickName) attribute value although the groups are not mail-enabled. For example, this issue occurs if the naming rule for the controlled groups adds a space character to the group name and a policy is in effect that disallows space characters in the Alias values.
 

TF00104535
Fixed: The Administration Service reports an inappropriate error event in the EDM Server event log in the following scenario:
 - The Administration Service is configured to store the Management History data in a database that is separate from the Configuration database.
 - The Administration Service has lost connection to the SQL Server instance that hosts the Management History database.
In this scenario, the Administration Service reports an error event indicating a connection failure to the Configuration rather than Management History database as expected.
 

TF00104549
Fixed: The Administration Service may fail to start, returning a "Class not registered" error. This issue occurs if SQL Server 2008 Native Client rather than SQL Server 2005 Native Client is installed on the Administration Service computer.
 

TF00104552
Fixed: The "Configuration/Server Configuration/Scheduled Tasks/Builtin" container is not marked as a system object in the ActiveRoles Server schema. As a result, the Administration Service does not prevent the properties of that container from being changed via the ActiveRoles Server console or by using a script.
 

TF00104553
Fixed: In a situation where a newly created object matches the membership rules of a particular Managed Unit, and thus becomes a member of that Managed Unit, the Policy Objects that are applied to the Managed Unit may not affect the object as expected. This issue occurs if the new object is created by copying an existing object.
 

TF00104556
Fixed: When consolidating display specifiers during the startup process, the Administration Service may log an unnecessary warning event stating that an object such as CN=409,CN=Display Specifiers by ActiveRoles Server (Custom),CN=Application Configuration,CN=Configuration cannot be found. Since the "Display Specifiers by ActiveRoles Server (Custom)" container is normally empty, a notification of that fact should not appear in the EDM Server event log.
 

TF00104557
Fixed: The Administration Service may take longer than expected to generate the change history results that include information about numerous changes to a single multi-valued attribute, such as the Members attribute of a group. For example, when you add a large number of members (5000+) to a particular group and then use the "Change History" command on that group in the ActiveRoles Server console or Web Interface, you may experience a long delay before the change history results are displayed.
 

TF00104568
Fixed: When configured to use a separate Management History database, the Administration Service may provide the ActiveRoles Server console with incorrect information about the current ActiveRoles Server replication topology. As a result, the console may display duplicate list items in the "Configuration Databases and Replication" or "Management History Databases and Replication" section on the console root page.
 

TF00104576
Fixed: When performing a search request, the Administration Service may return an incorrect value of the edsvaUserMustChangePasswordAtNextLogon attribute. This issue occurs if the search request is configured so that it does not retrieve the pwdLastSet attribute.
 

TF00105275
Fixed: The Administration Service may allow AD LDS groups to be added to the scope of Attestation Review. Since the Attestation Review process is not applicable to AD LDS groups, the expected behavior is that the Administration Service rises an error when explicit addition of AD LDS groups to Attestation Review is requested, and filters out the AD LDS groups that might occur in the Attestation Review scope because of a particular configuration of membership rules (for example, through a rule that causes the Attestation Review scope to include an entire Managed Unit which holds both AD DS and AD LDS groups).
 

TF00105277
Fixed: The Administration Service may lose information about some of the existing Policy Object links or Access Template links after the following sequence of steps: You configure the Administration Service's database server to be a Subscriber for ActiveRoles Server replication, remove it from replication, and then again configure it to be a Subscriber.
 

TF00105280
Fixed: When a copy of the "Built-in Policy - Default Rules to Generate Properties" Policy Object is applied instead of the original Policy Object, the Administration Service may incorrectly generate e-mail alias for groups. This issue occurs if new property generation policies have been added to the copy of that Policy Object. A symptom of this issue is that the Administration Service does not remove the leading or trailing space characters from the generated alias as expected.
 

TF00105287
Fixed: The Administration Service may attempt to configure a linked mailbox without checking for prerequisites such as whether the account to be associated with the mailbox is disabled or whether the account to be specified as the master account is not linked with another mailbox.
 

TF00105298
Fixed: The Administration Service may take longer than expected to perform a search by a custom stored virtual attribute if a NOT logical operator (!) is used in the LDAP search filter, such as (&(name=user*)(!(edsvaDeprovisionStatus=*))).
 

TF00105360
Fixed: ActiveRoles Server replication may not synchronize license information between multiple instances of the Administration Service. For example, when you update the ActiveRoles Server license by using the ActiveRoles Server console connected to a particular Administration Service instance, the new license may not be propagated to the other Administration Service instances as expected.
 

TF00105723
Fixed: The Administration Service may fail to perform the "Establish E-mail Address" task on a user or group in a particular managed domain whose parent domain is registered with ActiveRoles Server so that an override account is used to access the parent domain and the override account does not have sufficient rights to perform Exchange tasks. This issue occurs despite the fact that the account with which the Administration Service accesses the child domain has all the necessary permissions to perform any Exchange tasks.
 

TF00105725
Fixed: The Administration Service may incorrectly process a request to add a membership rule for a newly created group. The group is converted to Dynamic Group but the membership list of the group remains unchanged and the membership rule has no effect until the Administration Service is forced to rebuild the group, whether by a rebuild request from the ActiveRoles Server console or by the "Dynamic Group Updater" scheduled task.
 

TF00105746
Fixed: The Administration Service may fail to perform an ASQ search with an LDAP search filter that includes a condition imposed on a custom stored virtual attribute. For example, the following search command causes the Administration Service to stop unexpectedly: "<EDMS://" + strDN + "//EDS_SEARCHPREF_ATTRIBUTE_QUERY=member>;(edsvaDeprovisionStatus=*);distinguishedName,AdsPath;base"
 

TF00106148
Fixed: The Administration Service may incorrectly look up a user account by SID, returning an AD LDS proxy object instead of the user account with which the proxy object is linked (master account). This issue occurs with proxy objects of a custom object class inherited from the userProxy object class. A symptom of this issue is that the My Account page in ActiveRoles Self-Service Manager displays the proxy object rather than the corresponding master account.
 

TF00106155
Fixed: When creating a user account with a mailbox on Exchange 2007, the Administration Service may fail to set certain Exchange attributes on the user account. A symptom of this issue is that a Property Generation and Validation policy rule does not set Exchange attributes as expected upon user mailbox creation.
 

TF00106279
Fixed: The Administration Service may fail to perform a search within an AD LDS container if the LDAP filter of the search imposes conditions on a custom stored virtual attribute. For example, if the ActiveRoles Server schema is extended by adding a custom stored virtual attribute named edsvaADAM for the Proxy Object (userProxy) object class, the Administration Service returns no search results when searching with the LDAP search filter of (edsvaADAM=*) even though the search scope contains AD LDS proxy objects that have the edsvaADAM attribute set.
 

TF00106282
Fixed: The Administration Service may not apply an Approval Rule if a condition that evaluates the sAMAccoutName property is specified in the Filtering part of the Approval Rule configuration. For example, this issue affects an Approval Rule that is expected to request approval when any user changes the membership of a group if the pre-Windows name (sAMAccountName) of the group equals to a certain value. The Administration Service makes changes to the membership of that group immediately, without submitting them for approval. With the same filtering condition imposed on the name (cn) of the group, the Administration Service executes the Approval Rule as expected.
 

TF00106289
Fixed: The Administration Service may not run the onPreRename or onPostRename function in a policy script as expected during an object rename operation.
 

TF00107225
Fixed: With the default ActiveRoles Server security configuration, the user who is set as the primary owner (manager) or a secondary owner of certain groups does not have sufficient rights to view the groups he owns: The list of groups is empty in the My Groups section of ActiveRoles Self-Service Manager.
 

Console (MMC Interface)

TF00021833
Fixed: Incorrect layout with a long horizontal scroll bar may occur in the "Change History" or "User Activity" window if the data displayed in the window contains a long string value without space characters, such as a security descriptor property value.
 

TF00025396
Fixed: In certain rare conditions, the ActiveRoles Server console may return an error when adding members to a group: "An item with the same key has already been added." This issue occurs, for example, when you attempt to apply illegal changes to the group membership (for example, add an object from an external domain to a global group), receive an error as expected, correct the list of the objects to add to the group, and then attempt to apply the changes again.
 

TF00038587
Fixed: In certain rare condition, the Attestation Review Configuration panel may display an incorrect information message after you have clicked the button to stop the running Attestation Review instance: "Please wait while Attestation Review gets started." This issue may occur in an environment where ActiveRoles Server replication is used to synchronize configuration data between multiple instances of the Administration Service while each Administration Service uses its own, separate database to store the management history data.
 

TF00049015
Fixed: The Select Objects dialog may fail to find objects that match a search string containing an asterisk wildcard character, such as '*admin'. The issue occurs when you use the Select Objects dialog box invoked from the Member Of page for an object in order to select a group to add the object to.
 

TF00053417
Fixed: The ActiveRoles Server console uses the pwdLastSet attribute to set the option "User must change password at next logon" whereas the Web Interface uses the attribute edsvaUserMustChangePasswordAtNextLogon for that purpose This causes inconsistencies when there is a policy in effect that controls the state of the "User must change password at next logon" option in ActiveRoles Server. Both the console and Web Interface are expected to use the edsvaUserMustChangePasswordAtNextLogon attribute.
 

TF00053518
Fixed: Incorrect behavior of the Deprovision/Undo Deprovisioning menu item on a selection of multiple objects in the ActiveRoles Server console: After you have applied the Deprovision command, the Deprovision item may remain on the menu instead of changing to Undo Deprovisioning.
 

TF00053567
Fixed: The ActiveRoles Server console may take longer than expected (10+ minutes) to open the "Attestation Review Configuration" panel when you use the Properties command on an existing Attestation Review configuration. This issue is most likely to occur with an Attestation Review configuration that specifies a large number of groups to review (5,000+ groups).
 

TF00055559
Fixed: When configuring Workflow or Attestation Review notification settings in the ActiveRoles Server console, you may encounter the flowing issue: The notification settings you specified for a particular are not preserved as expected when you select a different event and then return back to the event for which the settings were specified. The "Notification Settings" dialog box is expected not to lose the user-entered data when the user changes the event selection without closing the dialog box.
 

TF00055599
Fixed: In the "Select Operation Target Object Type" dialog box, which is part of the user interface for configuring approval rules in the ActiveRoles Server console, double-clicking a list item does not select the corresponding object type as expected.
 

TF00055629
Fixed: Incorrect behavior of the Options dialog box in the text editor that is used to view or change Workflow or Attestation Review notification messages in the ActiveRoles Server console: Clicking the Default button in that dialog box has no effect.
 

TF00055689
Fixed: The user interface for configuring the "Home Folder Location Restriction" policy in the ActiveRoles Server console makes it possible to specify a folder path that does not conform to the UNC syntax (\\server\share\folder). To address this issue, the console now verifies the path string you have specified, and does not allow you to enter a folder path with invalid syntax.
 

TF00056378
Fixed: An error condition may occur in the ActiveRoles Server console when you specify notification recipients in an Approval Rule or Attestation Review configuration. If you select the name of a recipient in the Message Recipients dialog box, the recipient is not added to the configuration settings as expected. The console fails to resolve the recipient's e-mail address.
 

TF00056382
Fixed: Consider the following scenario. You use the ActiveRoles Server console to add objects to a group. You open the Members tab in the Properties dialog box for that group and add objects to the Members list. Then, when you click Apply, an error occurs because some of the objects you have added to the list cannot be added to the group for whatever reason. To resolve the problem, you correct the Members list so that it now contains only the objects that can be added to the group. In this scenario, after the list has been corrected, clicking Apply or OK may cause an error: "An item with the same key has already been added."
 

TF00056453
Fixed: When configuring notification settings for an Approval Rule or Attestation Review, you may encounter an error upon an attempt to specify a notification recipient. Clicking the button next to the "Mail addresses" field may cause an error: "Attempted to read or write protected memory. This is often an indication that other memory is corrupt." The problem occurs if no e-mail client application, such as Microsoft Outlook or Outlook Express, is properly set up on the computer running the console.
 

TF00056545
Fixed: If a domain local group includes a member from an external forest, double-clicking that member on the Members page for the group in the ActiveRoles Server console may cause an error instead of opening the Properties dialog box for the corresponding foreign security principal object: "Object properties cannot be displayed. The object you have selected belongs to a domain that is not registered with ActiveRoles Server as a managed domain." The issue occurs when the member in question belongs to a non-managed domain.
 

TF00056582
Fixed: Setting the "End date" option on a large selection of temporal group members (1000+) in the ActiveRoles Server console may cause the console to close unexpectedly. This issue is most likely to occur if two or more instances of the console are open on the same computer.
 

TF00056653
Fixed: In the ActiveRoles Server console, the Check Policy menu item is missing from the menu on a user object if that object was deprovisioned and then restored by using the Undo Deprovisioning command.

TF00056897
Fixed: The ActiveRoles Server Group Policy Object Editor may not start, returning an "Unspecified error" message. The problem occurs when you select the Edit command on a Group Policy Object under the Group Policy node in the ActiveRoles Server console tree.
 

TF00056921
Fixed: When no domains are registered with ActiveRoles Server, the console root page prompts to register a domain even though the console user does not have sufficient rights to do that.
 

TF00057775
Fixed: When adding a temporal member to a group, the "Add to a group" command may not function as expected in the ActiveRoles Server console: If you use that command on an object (such as a user account), selecting a group along with a schedule for the object to be added or removed from the group, the console may not add the object to the Members list of the group you have selected.
 

TF00057954
Fixed: Incorrect behavior of the user interface for configuring query-based membership rules on a Managed Unit or Dynamic Group in the ActiveRoles Server console: When you configure a rule to use the "Bitwise AND" condition, save and then reopen the rule for editing, it may appear that the rule has "Bitwise AND" replaced by the "Bitwise OR" condition.
 

TF00058432
Fixed: On a non-empty container that is protected by the "Container Deletion Prevention" policy, the Delete command in the ActiveRoles Server console may not display a message to inform that the container cannot be deleted because it has child objects. The Delete command on such a container merely has no effect.
 

TF00058592
Fixed: The ActiveRoles Server console may fail to start, returning the following error message: "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel." This issue occurs if an Extended MAPI client is not present or configured on the computer on which the ActiveRoles Server console is installed.
 

TF00061195
Fixed: The following sequence of actions may cause an error in the Advanced Create wizard, in the ActiveRoles Server console: Select a certain object class (such as User) on the first page and click Next; then, click Back on the second page to return to the first page, select a different object class (such as Group), and then click Next.
 

TF00061488
Fixed: Incorrect behavior of the Exchange Task wizard in the ActiveRoles Server console: While the requested operation is in progress, the Next button is available on the wizard page, which enables you to close the wizard before the console has completed the operation. If you do so, you cannot see the operation results. The Next button is expected to be unavailable (grayed out) until the operation is complete.
 

TF00061566
Fixed: The Select Objects dialog may fail to find objects that match a search string containing an asterisk wildcard character, such as 'admin*'. The issue occurs when you select an object to add to a domain local group provided that the domain of the object is external to the forest in which the group resides.
 

TF00062713
Fixed: The ActiveRoles Server console fails to create a group if the name of the group contains an "at sign" character (@).
 

TF00066403
Fixed: The ActiveRoles Server console may fail to display an icon denoting an object class if the color depth of the icon is higher than 8-bit.
 

TF00091033
Fixed: The ActiveRoles Server console may take longer than expected to start. A noticeable delay may occur during the "Loading schema" phase, due to rebuilding local files containing schema data even though the files are up-to-date and do not need to be rebuilt.
 

TF00102251
Fixed: In the Add Permission Entries wizard, duplicate list items occur in the list of the extended rights that is displayed when you select the "Object access" option. For example, the "View Change History" item is listed two times.
 

TF00102254
Fixed: When copying a user account, the ActiveRoles Server console may not copy the state of the "User cannot change password" option. For example, when copying an account that has the "User cannot change password" option selected, the console may create an account with that option cleared.
 

TF00102972
Fixed: With the advanced details pane turned on in the ActiveRoles Server console, the toolbar buttons that are specific to the "AR Server Security" or "AR Server Policy" tab may appear on the toolbar when the tab is not selected. In this case, clicking the button has no effect. The expected behavior is that the buttons are hidden unless the corresponding tab is selected in the advanced details pane.
 

TF00102973
Fixed: A typo (missing space character) in the dialog box that displays the progress of the Delete operation when multiple objects are selected for deletion.
 

TF00102986
Fixed: In the New Object - User wizard, the access keys (keyboard shortcuts) are not assigned to the controls on the page for configuring the mailbox settings.
 

TF00103002
Fixed: The access keys (keyboard shortcuts) are not assigned to the "Deprovision" and "Undo Deprovisioning" menu items in the ActiveRoles Server console.
 

TF00103005
Fixed: Incorrect behavior of the Select Objects dialog invoked from the Delivery Restrictions page in the ActiveRoles Server console: When adding users or groups to the "Accept messages | Only from" list for a mailbox-enabled user, you cannot select a query-based distribution group in the Select Objects dialog box. The dialog box does not list query-based distribution groups and it fails to find such groups by name.
 

TF00104465
Fixed: With the ActiveRoles Server console, the scope of Attestation Review can be configured to include a Managed Unit that contains both AD groups and AD LDS groups. In this situation, although the AD LDS groups do not participate in Attestation Review, the console displays them along with the AD groups in the list of the groups that are subject to Attestation Review. The console is expected to filter out the AD LDS groups from that list.
 

TF00104470
Fixed: Incorrect behavior of the Members page in the ActiveRoles Server console when you add an object to the Members list and then make that object a temporal member by using the "Temporal Membership Settings" dialog box to specify the date on which the object is to be removed from the group. As a result, the object may disappear from the Members list after you click Apply on the Members page.
 

TF00105136
Fixed: Incorrect behavior of the "Member Of" page in the ActiveRoles Server console in a situation where the console user does not have sufficient rights to add or remove members from a particular group: The console user can add that group to the list on the "Member Of" page, and then cannot remove it from the list as the Remove button is unavailable. This issue is addressed as follows: Before adding a group to the "Member Of" list, the console now checks to see if the console user is authorized to add members to that group. If the user is not authorized to add members, the console displays an appropriate information message and does not add the group to the list.
 

TF00105139
Fixed: The ActiveRoles Server console may incorrectly process the EDS_EPI_UI_AUTO_GENERATED setting specified by using a script policy - setting EDS_EPI_UI_AUTO_GENERATED to 'False' has no effect; the console behaves as if EDS_EPI_UI_AUTO_GENERATED were set to 'True'.
 

TF00105155
Fixed: Under certain rare conditions, the ALT+S shortcut key may have no effect in the ActiveRoles Server console script editor. When you make changes to the script held in a particular Script Module, pressing ALT+S is expected to save your changes in the corresponding Script Module object.
 

TF00105656
Fixed: When you use the Add Managed Domain wizard in the ActiveRoles Server console, you may encounter the following issue: The wizard incorrectly processes the override account information if the user name of the account is specified in the User Principal Name (UPN) format (such as user_name@domain.com) on the "ActiveRoles Server Credentials" page. A symptom of this issue is that the UPN of the account appears in the Domain field in the Properties dialog box for the newly created managed domain object, whereas the "User name" field is empty.
 

TF00105659
Fixed: When you use the "Member Of" page for a particular object in the ActiveRoles Server console to make the object a temporal or pending member of a certain group, you may encounter an error such as "The specified account does not exist." This issue occurs if the group is from an Active Directory forest that is external to the forest in which the object resides.
 

TF00106108
Fixed: The ActiveRoles Server console script editor may not properly handle a SHIFT+<character> key combination. For example, it may enter '3' instead of '#' when you press SHIFT+'3'. This issue occurs when you start editing a script module that is not open for edit. Thus, if you press SHIFT+'3' and then click 'Yes' to confirm that you want to edit the script module, the script editor enters '3' instead of '#' in the script text.
 

TF00106141
Fixed: If a Property Generation and Validation policy rule is in effect that restricts the length of a certain property (for example, requires that a pre-Windows 2000 logon name contain not more than 8 characters), then the ActiveRoles Server console may display only a part of the property value. Thus, on the Account tab in the Properties dialog box for a user account whose pre-Windows 2000 logon name contains more characters than allowed by a policy rule, the console displays only as many characters of the pre-Windows 2000 logon name as it may contain in accord with the policy rule.
 

Web Interface and ADSI Provider

TF00021645
Fixed: The Web Interface does not display the Active Directory tree in the "Browse for Container" dialog box as expected when the Web Interface user (delegated administrator) has the following permission settings in ActiveRoles Server:
 - Allow List Object for All Classes
 - Allow Read All Properties for All Classes
 - Deny Read ObjectClass for Domain
 

TF00022365
Fixed: A delegated administrator that has sufficient rights to rename local users or groups is not allowed to change the user or group name on the Rename page in the computer resources management section of the Web Interface: The Name field is read-only.
 

TF00022367
Fixed: A delegated administrator that has sufficient rights to view or change the properties of Windows services is not allowed to change the "Log On" settings for a service in the computer resources management section of the Web Interface: All the entries on the "Log On" tab of the Properties page for a Windows service are read-only.
 

TF00022498
Fixed: When searching for objects in Active Directory, the ActiveRoles Server ADSI Provider may consume an excessive amount of memory (memory leak).
 

TF00023060
Fixed: An error condition may occur in the Web Interface when you open Web Interface pages in multiple windows by using the "File | New Window" command in your Web browser, and then use pages in different windows to create objects of the same object type (for example, user accounts).
 

TF00024381
Fixed: When installed together with the Administration Service on the same computer, the Web Interface may not authenticate the user as expected. Instead of using integrated Windows authentication, it may repeatedly prompt for the user name and password, and then return the "Access is denied" error.
 

TF00025638; TF00026305
Fixed: The Web Interface disregards the "Default Columns" setting for a Managed Unit. This setting can be configured in the ActiveRoles Server console, allowing a custom set of columns to be displayed in the list of the Managed Unit members by default. When you choose additional list columns to appear for a particular Managed Unit in the console, the new columns are not added to the corresponding list for that Managed Unit in the Web Interface as expected.
 

TF00025678
Fixed: The "Members" command on a built-in domain local group, such as Administrators or Accounts Operators, may cause an error in the Web Interface: "Exception has been thrown by the target of an invocation." This issue occurs when the rights of the Web Interface user (delegated administrator) are defined by applying only the "Groups - Read all Properties" and "Groups - Add/Remove Members" Access Templates in ActiveRoles Server.
 

TF00026193
Fixed: The "View Contents" command on an Organizational Unit (OU) in the Web Interface may not list the objects of the Container object class held in that OU.
 

TF00026268
Fixed: The Web Interface menu for an AD LDS partition may not contain the "New Container" command. The menu is expected to contain that command by default.
 

TF00026269
Fixed: When an AD LDS partition is selected in the Web Interface tree view, the image denoting the partition may not appear on the page that displays the contents of the partition.
 

TF00026273
Fixed: An unhandled exception occurs in the Web Interface Sites Configuration wizard when the wizard attempts to contact the Administration Service (System.Runtime.InteropServices.COMException (0x80005000): Exception from HRESULT: 0x80005000), provided that the Administration Service has not finished building startup information. In this situation, the wizard is expected to display an information message such as "The Administration Service is not available. Building startup information is in progress. Wait until the information is built, and then try again."
 

TF00026321
Fixed: The Web Interface may return an error when performing the task of creating a user mailbox: "A property that is required to perform the operation is not specified. Missing property: homeMDB" This issue is most likely to occur when a property generation and validation policy is in effect that controls the homeMDB attribute.
 

TF00028095
Fixed: An unhandled exception occurs in the Web Interface Sites Configuration wizard when the wizard cannot find or contact the Administration Service (System.Runtime.InteropServices.COMException (0x80005000): Exception from HRESULT: 0x80005000).
 

TF00036804
Fixed: The Web Interface may incorrectly apply an Exchange Mailbox AutoProvisioning policy to select a mailbox store containing the least number of mailboxes: When you use the Web Interface to create mailbox-enabled user accounts, the same mailbox store is always selected to hold the user mailboxes despite the policy rules that are in effect.
 

TF00037126
Fixed: On the Advanced search page in the Web Interface, selecting the "Present" or "Not Present" condition does not cause the Value field to become unavailable as expected.
 

TF00037378
Fixed: For a password reset operation that is performed using ActiveRoles Server, the operation details information that is available in the Approval section of the Web Interface makes it possible to guess whether an empty password has been set.
 

TF00037648
Fixed: The Advanced search page in the Web Interface allows you to configure a search by ActiveRoles Server virtual attributes. The expected behavior is that the list of available attributes on the Advanced search page does not contain the virtual attributes as ActiveRoles Server does not support search filters with conditions imposed on virtual attributes.
 

TF00038126
Fixed: If self-administration in ActiveRoles Server is delegated by applying only the "Self-Service - My Account Management" Access Template, the Web Interface for Self-Administration (Self-Service Manager) may not allow users to open the "My Account" page, returning the error "Access is denied."
 

TF00039330; TF00039331; TF00062194
Fixed: Numeric values on the Settings page in the Web Interface cannot be entered from the keyboard or cleared by pressing the BACKSPACE or DELETE key. Pressing the TAB key or arrow keys does not move the focus as expected on the Settings page.
 

TF00040336
Fixed: Certain custom script-based policies configured in ActiveRoles Server may adversely affect the drop-down command menu in the Web Interface so that the list of commands in the combo-box at the top of the Web Interface page becomes unavailable.
 

TF00040774
Fixed: In the Web Interface, opening the Approval section may cause an error: "Object reference not set to an instance of an object." The problem occurs if the Web Interface cannot identify the object class of the object representing the approver's identity.
 

TF00040779
Fixed: The "Choose Columns" option on a custom command of the Search Task type in the Web Interface may cause an error such as "Object reference not set to an instance of an object."
 

TF00050997
Fixed: On the Members page for a group in the Web Interface, setting the membership end date for a selection of multiple objects to make them temporal members of the group may cause an error such as "The string was not recognized as a valid DateTime. There is an unknown word starting at index 0." As a result, the objects are removed from the group.
 

TF00051352
Fixed: Incorrect placement of the "Policy description" buttons for the "Select Mailbox Store" entry, on the Web Interface page for creating a user mailbox.
 

TF00051630
Fixed: Incorrect behavior of the "Last Logon" function on the Account tab on the General Properties page for a user account in the Web Interface: The dialog box that appears when you click the Last Logon button may provide incorrect information. Thus, it may indicate "Last logon timestamp" or "Days since last logon" as "undefined" instead of displaying the actual values.
 

TF00051681
Fixed: On the Members page, the Web Interface may represent the temporal membership start time or end time in a time zone that is different from the time zone that is used to represent the date and time in the "Temporal Membership Settings" dialog box. This issue occurs if the time zone of the Web Server running the Web Interface differs from the time zone of the computer running the Administration Service.
 

TF00052204
Fixed: An error may occur in the Approval section of the Web Interface upon an attempt to open an approval task in a new window, provided that the task is associated with the operation of configuring temporal group members.
 

TF00053005
Fixed: A script error may occur in the Web Interface when you choose the "Members" or "Member Of" command on a group if the name of the group contains an apostrophe (').
 

TF00053819
Fixed: The Web Interface may fail to add temporal members to an AD LDS group, returning an error such as "Exception has been thrown by the target of an invocation. System.OverflowException: Value was either too large or too small for an Int32." This issue occurs when you configure temporal membership settings for a selection containing multiple objects from both AD LDS and Active Directory (AD DS).
 

TF00054208
Fixed: The Web Interface may fail to add a member to an AD LDS group - a script error "Unterminated string constant" occurs if the name of the group contains non-alphanumeric characters such as = \ ,
 

TF00054458
Fixed: In the list on the "Members" or "Member Of" page, the Web Interface may not provide the appropriate graphical indication to distinguish between the regular group memberships and the temporal group memberships. This issue occurs if the "Start Time" and "End Time" columns are removed from the list. For example, if those columns are removed from the "Members" list, the temporal or pending members are shown as if they were regular members.
 

TF00054728
Fixed: With ActiveRoles Server approval rules configured so that deletion of an object (such as a user account) requires approval, the Delete command on that object may cause a script error in the Web Interface. The problem may occur if the name of the object contains a series of non-alphanumeric characters.
 

TF00055081
Fixed: The tree view in the Web Interface does not provide the full DNS names of the managed domains. Only the first label of the DNS name (DNS prefix) of each domain is shown in the tree view.
 

TF00055222
Fixed: When connection to the Administration Service is lost (for example, the Administration Service has stopped), an attempt to select an object in the Web Interface may cause a memory access violation condition (Exception 0xC0000005). In this scenario, the Web Interface is expected to display a message stating that the Administration Service is unavailable.
 

TF00056274
Fixed: For a delete mailbox operation on a user account, the approval task details page in the Approval section of the Web Interface may not list the user account properties to be modified by that operation.
 

TF00056603
Fixed: On the Self-Service Manager Home page, clicking a hyperlink in the "Pending tasks" area may cause an error: "Object reference not set to an instance of an object."
 

TF00056663
Fixed: Incorrect name of the Web Interface page that is used to establish the contact's e-mail address when creating a new contact - "Create Mailbox" instead of "Create an Exchange e-mail address."
 

TF00056924
Fixed: Selecting the Properties command on a Group Policy Object in the Web Interface may cause an error such as "(3304, 1) Microsoft VBScript runtime error (-2146828275): Type mismatch: 'GetDwordParts'."
 

TF00056926
Fixed: Clicking the Exit button on the Web Interface pages for creating a new object, such as a new user or group, may cause an error such as "The 'Name' field cannot be empty." To close the pages, you need to enter a name for that object.
 

TF00057001
Fixed: When creating a group in a domain that has the domain functional level of Windows 2000 mixed, the Web Interface makes it possible to choose the Universal group scope option along with the Security group type option. The expected behavior is that the Security group type option is unavailable as only Universal Distribution groups can be created in a Windows 2000 mixed mode domain.
 

TF00057071
Fixed: When the General Properties form for the group object class is customized by adding a read-only auto entry for the Members attribute, the following issue may occur in the Web Interface: Clicking Save on the General Properties page for a particular group causes the Web Interface to clear the Members attribute on that group. As a result, all members are removed from the group.
 

TF00057844; TF00062122
Fixed: Incorrect behavior of the Select Object dialog box in the Web Interface: After you have used the "Choose columns" command to add one or more columns to the list of objects in the Select Object dialog box, clicking an object in the list opens a page that shows the properties of the object whereas this is only expected to select the object. As a result, you cannot select an object from the list.
 

TF00057880
Fixed: On the "Member Of" page in the Web Interface, the "Set Primary Group" button is available even though a group is selected that cannot be set as the primary group. The expected behavior is that the "Set Primary Group" button is available only if a global or universal security group is selected.
 

TF00057974
Fixed: An incorrect image is used to denote the AD LDS Organizational Unit object class in the Web Interface (the image is the same as for the AD LDS Container object class).
 

TF00058078
Fixed: When you use the Web Interface to add members to an AD LDS group, the Select Object dialog box erroneously allows you to select object classes that cannot be members of AD LDS groups (for instance, Contact objects).
 

TF00058192
Fixed: The Web Interface may fail to create a mailbox-enabled user account, returning an error such as "E-mail alias does not comply with the E-mail Alias Generation policy. A different e-mail alias must be assigned to this user account." This issue occurs if the E-mail Alias Generation policy requires the alias to contain a part of a certain property of the user account. For example, the following alias generation rule causes the issue in question: "Set e-mail alias to %2<cn>{@counter(3)}"
 

TF00058510
Fixed: The Web Interface may fail to create a new user account by copying an existing user account, returning an error: "Provisioning policy failure. The 'Exchange Mailbox AutoProvisioning' policy encountered an error. An unsupported conversion was attempted." This issue occurs if the Exchange Mailbox AutoProvisioning policy that is in effect has the "Enforce creation of the mailbox" option selected.
 

TF00058887
Fixed: The 'United Kingdom', 'Isle of Man' and 'Jersey' items are missing from the 'Country/region' list on the Web Interface pages for managing user properties. As a result, when you use the Web Interface to make any changes to a user account that has Country/region already set to a missing list item, such as 'United Kingdom', the Country/region setting may unexpectedly change on that account.
 

TF00058919
Fixed: Numeric identifiers instead of object names may appear in the "Users or groups" list on the Delegation (Send As) tab of the Exchange Properties page for a user account in the Web Interface.
 

TF00059276
Fixed: When you use the Customization section of the Web Interface to link an existing command with a new form, the form is created but contains no tabs. A newly created form is expected to have a default tab.
 

TF00059315
Fixed: The Web Interface cannot find the Help pages when you click "Learn more about approval workflow" in the "Your Changes Require Approval" message box.
 

TF00059747
Fixed: No information about the client version number is recorded in the ActiveRoles Server ADSI Provider diagnostic log (ArsAdsiLog.txt).
 

TF00060044
Fixed: The "Recent Operations" list in the Approval section of the Web Interface may not display some operations that are waiting for approval. Thus, the problem may occur when a delegated administrator adds temporal members to a number of groups and submits those changes for approval, and then performs another operation that also requires approval. In this scenario, the latter operation may not be displayed in the "Recent operations" list.
 

TF00060925
Fixed: In the Attestation Review notification e-mails, hyperlinks to the "My Reviews" page of the Self-Service Manager Web Interface site may not work as expected: When you click such a hyperlink, you may receive an error message stating that file CurrentReview.aspx does not exist.
 

TF00061234
Fixed: Selecting the Properties command on a Group Policy Object in the Web Interface may cause an error such as "Value cannot be null."
 

TF00061392
Fixed: In the Customization section of the Web Interface, setting the default command for a newly created menu may cause an error such as "Object reference not set to an instance of an object." This issue occurs when you select a menu that contains no commands, and then click Default Command.
 

TF00061395
Fixed: An incorrect title on the page that displays the results of a search for approval tasks in the Approval section of the Web Interface.
 

TF00061432
Fixed: The Preview command on a Query-based Distribution Group has no effect in the Web Interface.
 

TF00061532
Fixed: The Web Interface does not allow you to change the filter settings for a Query-based Distribution Group. The filter settings are read-only on the page for managing general properties of a Query-based Distribution Group in the Web Interface.
 

TF00061572
Fixed: Filters on list columns may not function as expected in the Web Interface. When you type in the text box beneath the name of a column and then press ENTER, the Web Interface may not filter the list to match what you have typed.
 

TF00061699
Fixed: Incorrect behavior of the "Managed By" page in the Web Interface: When you open the "Select Object" dialog box, select a user, group or contact to assign to the manager role, and then click Cancel in the "Select Object" dialog box, the manager setting may change on the "Managed By" page. The expected behavior in this case is that the manager setting remains unchanged.
 

TF00061825
Fixed: In ActiveRoles Self-Service Manager, clicking the Add button on the "Claim a Group" page may cause an error: "An invalid directory pathname was passed."
 

TF00062207
Fixed: The Web Interface may fail to add a user to a group and return an "Object not found" error message" if the name of the user contains an "at sign" character (@).

 

TF00062494
Fixed: Incorrect behavior of the Web Interface pages for creating a user account: When you receive an error due to improper data input on the first page, correct your input and then click Next, the Web Interface may skip the subsequent page, presenting you with the next nearest (third) page.
 

TF00062525
Fixed: Clicking the Exit button on the Web Interface pages for creating a new computer object may cause an error such as "The 'Name' field cannot be empty." To close the pages, you need to enter a computer name.
 

TF00064440
Fixed: In the Customization section of the Web Interface, setting the default command for a newly created menu may cause an error such as "Object reference not set to an instance of an object." This issue occurs when you create a new menu, add one or more commands to the menu, and then click Default Command.
 

TF00069734
Fixed: The "Establish E-mail Address" operation may cause an error in the Web Interface. This issue occurs in an environment that has an E-mail Alias Generation policy configured with the option to allow manual edits of e-mail alias if a unique alias cannot be generated by the policy.
 

TF00070369
Fixed: The Web Interface may fail to create a new user account by copying an existing user account, returning an error: "Provisioning policy failure. The 'Exchange Mailbox AutoProvisioning' policy encountered an error. An unsupported conversion was attempted." This issue occurs if a policy is in effect that requires ActiveRoles Server to provision a new user with a mailbox located on the Exchange server containing the least number of mailboxes.
 

TF00090329
Fixed: Incorrect behavior of the "Show nested groups" option on the "Member Of" page in the Web Interface: The page may not display all groups to which the selected object belongs through group nesting. The problem occurs in a situation where an object is a member of a certain group which is, in turn, a member of several other groups. When you select the "Show nested groups" check box, you may encounter an empty list on the "Member Of" page for that object whereas the page is expected to display a portion of the groups list.
 

TF00091535
Fixed: Incorrect behavior of an entry for an attribute of syntax ORName in the ActiveRoles Server Web Interface: The entry may not list all the existing values of the attribute. Some values may be missing from the list provided by that entry.
 

TF00092959
Fixed: If the service account of the Administration Service is denied Read access to a certain organizational unit, an error may occur in the Web Interface upon an attempt to view properties of a user account when the user account is a member of a group that resides in that "denied" organizational unit. The same issue may occur in a situation where the Web Interface form for managing user properties is configured to include an entry for a custom stored virtual attribute of DN syntax.
 

TF00095719
Fixed: When saving the changes you make on the "User/Exchange Properties/Mailbox Rights" page in the Web Interface, you may encounter the following error: "Invalid attribute type or type mismatch." The issue is due to an error condition that occurs in the ActiveRoles Server ADSI Provider upon an attempt to change the security descriptor of the mailbox.
 

TF00096027
Fixed: When you change the e-mail address of a contact by using the Web Interface, you may encounter the following problem: After you have changed the e-mail address, it is no longer set as the primary address on that contact. The result is that the contact has no primary address specified.
 

TF00100133
Fixed: The "Use FIPS compliant algorithms for encryption, hashing and signing" Group Policy setting causes the following error in the Web Interface: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."
 

TF00100962
Fixed: The "Show pending group memberships" option is not selected by default on the "Member Of" page in the Web Interface. The option should be selected to ensure that the "Member Of" page lists the groups to which the focus object belongs as a temporal or pending member, in addition to the groups in which the focus object is a regular member.
 

TF00102189
Fixed: Incorrect behavior of the "Save to File" command in the Web Interface: In the resulting file, string values that contain comma characters are not enclosed in quotation marks as expected. This causes a problem when you attempt to open that file as a CSV file in Microsoft Office Excel. When exporting a list to a file, the Web Interface is expected to add a quotation mark at the beginning and at the end of every exported string value containing one or more comma characters.
 

TF00102211
Fixed: Information about the Web Interface connection sessions to the Administration Service is missing from the "Configuration/Server Configuration/Client Sessions" container in the ActiveRoles Server console.
 

TF00102216
Fixed: Clicking the Exit button on the Web Interface pages for creating a user account may not close the pages as expected. This issue occurs if a policy violation is detected and an error message informing of the violation is displayed on the page. In this case, clicking Exit has no effect.
 

TF00102258
Fixed: In certain rare situations, an operation request from the ActiveRoles Server ADSI Provider may cause the Administration Service to stop unexpectedly. This issue may occur, for instance, on a 64-bit system with more than 4GB of RAM.
 

TF00102370
Fixed: In the Web Interface, you may encounter an error such as "The object name has bad syntax" when administering a user or group that is located in an Organizational Unit whose name contains non-alphanumeric characters such as ` ~ ! @ # $ % ^ & * ( ) _ + - = [ ] \ { } | ; ' : " , . / < > ? For example, this error may occur when you use the "Members," "Member Of" or "Managed By" page to view or change the corresponding settings on a group or user object from such an Organizational Unit.
 

TF00103085
Fixed: On the page for managing properties of a logical printer, in the computer management section of the Web Interface, the Priority field on the Advanced tab is available even if the Web Interface user does not have sufficient rights to change the Priority setting.
 

TF00103086
Fixed: In the Customization section of ActiveRoles Self-Service Manager, the "Set Default Command" function has no effect. For example, if you choose a certain command as the default for the "My Account" page, the command you have chosen is not performed as expected when you click "My Account" on the Self-Service Home page.
 

TF00103091
Fixed: You may encounter a script error in the Web Interface when you select the Organizational Unit to move an object to. This issue occurs if the Organizational Unit that holds the object has the name containing non-alphanumeric characters such as ` ~ ! @ # $ % ^ & * ( ) _ + - = [ ] \ { } | ; ' : " , . / < > ?
 

TF00103641
Fixed: Incorrect default behavior of the "Member Of" page for an object such as a user, computer or group in the Web Interface. By default, the page lists only those groups to which the object belongs as a regular member (regular group memberships). The page is expected to list both the regular and temporal group memberships by default, so that making an object a temporal or pending member of a group causes the group to appear in the list on the "Member Of" page for that object.
 

TF00103894
Fixed: The Web Interface has the "Loading" label not localized. The English-language label appears when you click to expand a node in the tree view regardless of the user interface language you selected.
 

TF00104485
Fixed: The "Managed By" tab is missing from the Properties page for an AD LDS Organizational Unit in the Web Interface.
 

TF00104486
Fixed: The domain functional level or forest functional level of Windows Server 2008 is not displayed on the Properties page for a Domain object in the Web Interface.
 

TF00104489
Fixed: The creation of a new menu may cause an error condition in the Customization section of the Web Interface. The error message reads as follows: "Object reference not set to an instance of an object."
 

TF00105170
Fixed: In the Approval section of the Web Interface, the link "To open task in new window, click here" does not function as expected. Clicking that link does not cause a new window to open; the task details page replaces the page in the current window.
 

TF00105174
Fixed: The following sequence of steps causes a script error in the Customization section of the Web Interface: Click the Choose button on the "Default Command" page to open the "Default Command" dialog box, click the "Command name" or "Description" column heading, and then click OK to close that dialog box.
 

TF00105178
Fixed: Incorrect behavior of the "Dial-in Properties" page for a user account in the Web Interface: When you add an entry to the "Static routes" list, the Web Interface loses the Metric setting in the entry you have added.
 

TF00105260
Fixed: Incorrect sizing of the "Certify Groups" dialog box in the "My Reviews" section of ActiveRoles Self-Service Manager due to long strings in the text of the certification agreement.
 

TF00105265
Fixed: A script error occurs in Approval section of the Web Interface when you attempt to approve or reject an operation for which you have not been assigned as an approver.
 

TF00105693
Fixed: You may encounter a script error when using the "Advanced Search" page in the Approval section of the Web Interface. This issue occurs if a non-English user interface language is selected.
 

TF00105700
Fixed: The "New Query-based Distribution Group" command is missing from the default menu for the Organizational Unit object class in the Web Interface for Administrators.
 

TF00105707
Fixed: An error condition may occur in the "Temporal Membership Settings" dialog box in the Web Interface, causing the Web browser to close unexpectedly. You may encounter this issue in the following scenario: You click "Temporary Access" in the "Select Object" dialog box and choose the "On this date" option under "Add to the group"; then, you click OK to close the "Select Object" dialog box, and click "Temporary Access" on the Web Interface page. As a result, the field next to the "On this date" option in the "Temporal Membership Settings" dialog box may not display a date-time setting as expected; if you click that field, your Web browser may close unexpectedly.
 

TF00105748
Fixed: If the name of a Managed Unit contains non-alphanumeric characters (such as * < > ? \ % | : ' ! # " , ; < > + ( ) : / ), then a script error may occur in the Web Interface when you select that Managed Unit in the tree view pane of a Web Interface page.
 

TF00106116
Fixed: Re-running an advanced search in the Approval section of the Web Interface may cause an error such as "Value cannot be null. Parameter name: arsAttributeCollection." This issue occurs in the following scenario: You click "Advanced Search" in the Approval section, specify certain search conditions, click the Search button, and wait for the search to complete; then, you expand the "Search Options" area and click the Search button again without changing the search conditions.
 

TF00106416
Fixed: The Web Interface may not display a custom icon that denotes the object type of the focus object. A custom icon for an object type can be specified in the XML document that is stored in the edsaWISettings attribute of the Web Interface configuration object, as described in the "Creating a Custom Icon for Directory Object" topic in the ActiveRoles Server SDK and Resource Kit.
 

ActiveRoles Server Collector and Report Pack

TF00026069
Fixed: ActiveRoles Server Collector incorrectly processes data collection tasks configured to collect EDM Server event log data from remote computers: It retrieves events from the log located on the computer running Collector instead of gathering data from the remote computer specified.

TF00055716
Fixed: For a data set collected from a large Active Directory domain (50,000+ objects), some reports included with the ActiveRoles Server Report Pack may fail because of an error condition in SQL Server Reporting Services. Thus, the "View report" command on the "Group membership by group" report may cause a long delay (up to several minutes) and then fail with an error message similar to the following:
"An error has occurred during report processing.
Query execution failed for data set 'MainDataSet'.
A severe error occurred on the current command. The results, if any, should be discarded. Operation cancelled by user.
Execution 'zhaiv25541xzrr554ycdovbk' cannot be found (rsExecutionNotFound)."
 

TF00057244
Fixed: The "Users with specified properties" report may take longer than expected to open in Quest Knowledge Portal or SSRS Report Manager.
 

TF00058884
Fixed: Information about Rename operations is missing from the "Directory object management" report.
 

TF00062303
Fixed: In the "Directory object management" or "User attribute management" report, the Rename check box is missing from the "Select actions" list although the report data source contains the Rename operation records.
 

TF00065666
Fixed: Certain ActiveRoles Server reports, such as "Active Directory Object Properties" or "Linked Property Validation Settings (with inheritance)," may not display graphics as expected when viewed using Quest Knowledge Portal or SSRS Report Manager.
 

TF00093091
Fixed: Information about the ObjectDelete and ObjectMove operations is missing from the "Directory object management" report.
 

TF00102994
Fixed: The ActiveRoles Server reports such as "Directory object management" and "User attribute management" may take much longer than expected to open, or may fail to open due to a timeout condition, in Quest Knowledge Portal or SSRS Report Manager.
 

TF00103001
Fixed: In the "Domain group statistics" report, hyperlinks are missing from the column that displays group counts (total number of groups and number of groups with particular group type or scope). Clicking a number in that column does not open the "Group list with member statistics" report as expected.
 

TF00103623
Fixed: The "User attribute management" report may not contain information about the newly created user accounts. The report considers only the existing user accounts that have any attributes changed.
 

TF00103624
Fixed: Certain typos and misspellings in the ActiveRoles Server reports and sub-reports such as, "Active Directory Object Properties," "All discontinued computer accounts," "Group Membership by Group," "User account options," "User attribute management," "ActiveRoles User Details" and "ARS Subreport User Details."
 

TF00103625
Fixed: Quest Knowledge Portal or SSRS Report Manager may not display a description for the following ActiveRoles Server reports: "Active Directory Object Properties," "Linked Property Validation Settings," "Linked Property Validation Settings (with inheritance)," "Linked Script Settings (with inheritance)."
 

TF00104522
Fixed: When you use the SSRS Report Manager to view or change the properties of an ActiveRoles Server report, you may encounter a script error in your Web browser. Thus, a script error occurs when you open the Properties page for the "Empty Groups" report and then click the Parameters tab.
 

TF00104526
Fixed: The "OU" column in the "Password age information" displays the canonical name of a user instead of the canonical name of the container that holds the user. To address this issue, the "OU" column is renamed to "Parent Container" and it now displays the parent container canonical name as expected.
 

TF00104528
Fixed: In the "Linked Property Validation Settings (with inheritance)" report, the "Class name like" filter option may not function as expected. To address this issue, the option in question (renamed to "Policy object type") now requires a policy category to be selected from a list instead of allowing it to be specified by typing.
 

TF00104529
Fixed: In the "Users with specified properties" report, the filter option "Property 2 value like" does not function as expected. When you use that option, the report may contain no data although certain users match the specified filter conditions.
 

TF00105395
Fixed: Incorrect behavior of ActiveRoles Server Collector in an environment where multiple instances of the Administration Service are deployed: When configured to connect to a particular Administration Service instance, Collector gathers event data from only that instance whereas the expected behavior is that the event data is collected from all Administration Service instances that share the same configuration whether via ActiveRoles Server replication or by using a common configuration database.
 

TF00105674
Fixed: Quest Knowledge Portal or SSRS Report Manager may not display a description for the following ActiveRoles Server reports:
 - All discontinued user accounts
 - Bad password information
 - Deprovisioned user accounts
 - Disabled user accounts
 - Email delivery options
 - Email delivery restrictions
 - Expired user accounts
 - Inactive user accounts
 - Locked user accounts
 - Mailbox information by user
 - Objects managed by user
 - Password age information
 - User account list
 - User account options
 - User accounts with expired password
 - User profile information
 

TF00106106
Fixed: For the user accounts that are configured to never expire, the "Active Directory object properties" shows the accoutExpires attribute value of '1970-01-01 00:00:00' or '2100-01-01 00:00:00', as specified in Active Directory, without giving a cue that this value actually indicates a non-expiring account. To address this issue, the report now adds the '(never)' suffix to the display of those attribute values, such as '1970-01-01 00:00:00 (never)' or '2100-01-01 00:00:00 (never)'.
 

TF00106348
Fixed: Incorrect filter option names, 'Organizational unit like' instead of 'Path to object like' and 'Organizational unit not like' instead of 'Path to object not like', in the following ActiveRoles Server reports:
 - All discontinued user accounts
 - Deprovisioned user accounts
 - Disabled user accounts
 - Email delivery options
 - Email delivery restrictions
 - Expired user accounts
 - Inactive user accounts
 - Locked user accounts
 - Mailbox information by user
 - Objects managed by user
 - Password age information
 - User account options
 - User accounts with expired password
 - User profile information
 

Documentation and SDK

TF00056235; TF00062248; TF00093147; TF00105511; TF00105518
Fixed: Some minor inaccuracies and typos in the printed (PDF) documentation for ActiveRoles Server.

TF00060928; TF00061523; TF00093147
Fixed: Some minor inaccuracies and typos in the online documentation (Help) for ActiveRoles Server.
 

TF00097274
Fixed: The ActiveRoles Server SDK and Resource Kit does not provide information about the GetIADsLargeInteger method of the IEDMLargeInteger interface.
 

TF00100685
Fixed: Certain inaccuracies in the sample solution "Property Page Extension" (see the "Adding Extension Snap-in's Property Page" topic in the ActiveRoles Server SDK and Resource Kit) that may cause compilation errors when you attempt to build the solution.
 

TF00103014
Fixed: Certain inaccuracies in the "Copying Groups" and "Copying User Accounts" code snippets, in the ActiveRoles Server SDK and Resource Kit.

TF00103020
Enhancement: The "Specifying Parameters for Policy Scripts" section added to the ActiveRoles Server SDK and Resource Kit.
 

TF00104504
Fixed: Incorrect VBScript sample for the onPreDelete event handler in the "Understanding Event Handlers" topic, in the ActiveRoles Server SDK and Resource Kit.

TF00104506
Fixed: The "Moving Mailbox for User Account" code snippet, in the ActiveRoles Server SDK and Resource Kit, should use the "edsaHomeMDB" rather than "homeMDB" attribute to specify the mailbox store or database to move the mailbox to.
 

TF00104508
Fixed: Certain inaccuracies in the contents of the "Managing AD Objects" section in the ActiveRoles Server SDK and Resource Kit. The "Unlocking User Accounts" and "Moving Groups" code snippets are missing from that section.
 

TF00104509
Enhancement: The "Web Interface/Reference/Intrinsic Objects" section of the ActiveRoles Server SDK and Resource Kit documentation has been extended to include the following topics:
 - ADUtils Object
 - LanguageUtils Object
 - Trace Object
 - Server Object
 - FormPage Object
 - DropDownList Object
These topics cover the new objects specific to Web Interface customization that have been added in the latest release of ActiveRoles Server.
 

TF00105133
Fixed: In the ActiveRoles Server SDK and Resource Kit, the FormPage object is erroneously referred to as the PageForm object.
 

TF00105141
Fixed: Incorrect sample script in the "Deprovisioning User Accounts" topic in the ActiveRoles Server SDK and Resource Kit: When you run that script, you encounter an error in line 38.
 

TF00105213
Fixed: The ActiveRoles Server SDK and Resource Kit does not provide information specific to Exchange 2007 or Exchange 2010. In this release, the following new topics and samples are added that cover the management of Exchange recipients in an Exchange 2007 or Exchange 2010 organization: "Creating Resource Mailbox for User Account" and "Converting a User Mailbox to Linked Mailbox."
 

TF00105243
Fixed: The "IEDSPolicyComplianceRequest::SetPolicyComplianceInfo" topic in the ActiveRoles Server SDK and Resource Kit does not describe all available parameters of the SetPolicyComplianceInfo method of the IEDSPolicyComplianceRequest interface.
 

TF00105663
Enhancement: The "ActiveRoles Management Shell" section added to the ActiveRoles Server SDK and Resource Kit.
 

TF00105969
Fixed: The ActiveRoles Server SDK and Resource Kit contains an outdated example of a policy script - "Restricting the Type of Distribution Groups." To address this issue, the outdated example has been replaced with a new one covered by the "Restricting the Scope of Groups" topic.
 

TF00105980
Enhancement: In the ActiveRoles Server SDK and Resource Kit documentation, the "Using ActiveRoles Server Controls" topic has been extended to include descriptions of the following new controls:
 - IndirectMembership-GetData
 - OperationID
 - PrimaryGroup-GetData
 - ShowRecycledObjects
 

 


Known Issues

This section provides a list of the currently known issues that customers may experience with ActiveRoles Server version 6.5.0. For each issue, the list includes an ID number, which identifies the issue, a brief description of the problem, and a workaround, if any exists, for the problem. The list is divided by component so that the issues related to each individual component of the product are grouped together:


Please note that updates to this list may be published to the Quest Support website SupportLink (http://support.quest.com) after the product release.
 

Setup Program

TF00018149
When installing the Administration Service, you may encounter the following error: "A short NETBIOS name should be used for connection to SQL Server. See Release Notes.htm file, "known issues" section for details."

This error occurs in any of the following cases:

Case 1. A data loss occurred in SQL Server system tables
Case 2. The computer running the SQL Server instance was renamed
Case 3. You have used an alias to identify the SQL Server instance

To determine which case you have encountered, run the following two queries on the SQL Server instance that you specified when installing the Administration Service (enter these queries "as is," without making any substitutions for the 'servername' parameter):

select @@servername

select serverproperty('servername')

Examine the results returned by these queries:

1. If "select @@servername" returns NULL, you have encountered Case 1.
2. If "select @@servername" and "select serverproperty('servername')" return different non-null values, you have encountered Case 2.
3. If "select @@servername" and "select serverproperty('servername')" return the same non-null value, you have encountered Case 3.

WORKAROUND
Use the following instructions, depending on the case you have encountered, and then re-run the Setup program to install the Administration Service.

Case 1:
Run the following query against the Master database on the SQL Server instance in question, and then restart the SQL Server instance:

declare @sn sysname
select @sn = cast(serverproperty('servername') as sysname)
exec sp_addserver @sn, 'local'

Case 2:
Run the following two queries in succession against the Master database on the SQL Server instance in question, and then restart the SQL Server instance:

exec sp_dropserver @@servername, 'droplogins'

declare @sn sysname
select @sn = cast(serverproperty('servername') as sysname)
exec sp_addserver @sn, 'local'

Case 3:
Use the following syntax to identify the SQL Server instance when installing the Administration Service:

"computername" - for the default instance
"computername\instancename" - for a named instance

In this syntax: "computername" stands for the NetBIOS name of the computer running SQL Server; "instancename" stands for the name of the SQL Server instance.

 

TF00024066
When upgrading the Administration Service from version 5.x to version 6.x with the migration option selected in the Installation Wizard, you may encounter the following problem: At the end of the installation process, the Setup program requires that the computer be restarted.

WORKAROUND
You can avoid having to restart the computer as follows: Prior to running the Installation Wizard, stop the Administration Service that you are going to upgrade. To stop the Administration Service version 5.x, enter the following command at a command prompt on the computer running that Service: net stop edmsvc

 

TF00024475
If the ActiveRoles Server Language Pack and Administration Service are installed on the same computer, uninstalling the Administration Service on that computer prior to uninstalling the Language Pack causes the following problem: When attempting to uninstall the Language Pack, you encounter "Error 1920: Service 'ArsSvc' (ArsSvc) failed to start. Verify that you have sufficient privileges to start system service." As a result, the Language Pack cannot be uninstalled since the Setup program requires the Administration Service.

WORKAROUND
Install the Administration Service, uninstall the Language Pack, and then uninstall the Administration Service.

 

TF00025903
Incorrect behavior of the Web Interface Setup program: Clicking Cancel in the Web Interface Installation Wizard and then clicking "Exit Setup" may not cancel the installation process.

WORKAROUND
Wait until the Setup program has completed the installation, and then use the Add or Remove Programs tool in Control Panel to un-install the Web Interface.

 

TF00037391
When installing the Administration Service on a domain controller, you may encounter the following error: "Error 1920. Service 'Quest ActiveRoles Administration Service' (ArsSvc) failed to start. Verify that you have sufficient privileges to start system services."

WORKAROUND
Do not close the error message box. Use the Services tool to manage the service named Quest ActiveRoles Administration Service: On the Log On tab in the Properties dialog box for that service, specify the logon name and password of the account that you want the service to log on as, and click Apply; then, go to the General tab, and click Start. Once the service has been started, click Retry in the error message box that was displayed by the Administration Service Setup program.

 

TF00101036
Under certain rare conditions, the Setup program for a particular ActiveRoles Server component may stall while calculating the disk space requirements. A symptom of this issue is a message box with the message such as "Please wait while the installer determines your disk space requirements" that persists for an indefinite time after you click Next on the Select Features page in the Installation Wizard.

WORKAROUND
Quit and then re-run the Setup program. To quit the Setup program, click Cancel to close the "Please wait while the installer determines your disk space requirements" message box and then click Cancel in the Installation Wizard.

 

Administration Service

TF00011990
The Administration Service does not support querying for more than 200 different Custom Stored Virtual Attributes (CSVAs) within a single search request. When you query for more than 200 different CSVAs within a single search request so that the request is configured to retrieve the values of those attributes, you may experience performance degradation in the Administration Service and your query may return incorrect results.

WORKAROUND
If you need to query for a large number of CSVAs (so as to have your search request retrieve the values of those attributes), perform multiple search requests with a smaller number of attributes involved in each request. For best performance, a single search request should not query for more than 32 different CSVAs.

 

TF00018378
The Administration Service incorrectly evaluates the delegated rights of the user account in the following scenario:

 - An organizational unit (OU) is configured so that a given user account is set as the manager of the OU (the Managed By property of the OU is assigned the DN of the user account).
 - The ActiveRoles Server security settings on the OU are configured so that the "Primary Owner (Managed By)" built-in account has full control of the OU.

In this scenario, ActiveRoles Server does not permit the user account to modify objects in the OU. The expected behavior is as follows: since the user account is set as the manager of the OU, and full control of the OU is delegated to the "Primary Owner (Managed By)" account, the user account has full control of the OU and all objects held in the OU. The same issue occurs in the situation where a group is set as the manager.

WORKAROUND
Configure the ActiveRoles Server security settings on the OU so that the appropriate rights (for example, full control) are delegated to the user account (or group) itself rather than to the "Primary Owner (Managed By)" account.

 

TF00018419
The default Exchange mailbox store in which the Administration Service creates user mailboxes may differ from the mailbox store that Microsoft's native tools select for the mailbox creation operation by default.

WORKAROUND
When you use ActiveRoles Server to create a new mailbox-enabled user or create a mailbox for an existing user, verify the mailbox store selection, and choose the appropriate store if necessary. Another option is to configure and apply an Exchange Mailbox AutoProvisioning policy that would automatically choose the appropriate mailbox store.

One more option is to configure and apply a script-based policy that would use the onGetEffectivePolicy handler to set the appropriate default value on the homeMDB attribute, which specifies the mailbox store:
Sub onGetEffectivePolicy(Request)
Request.SetEffectivePolicyInfo "homeMDB", EDS_EPI_UI_GENERATED_VALUE, array(<desired value>)
End Sub

 

TF00022786
When using the "Handle changes from DirSync control" option in a script-based policy, you may encounter the following problem: The policy does not execute the onPostDelete handler. This problem occurs if the Policy Object containing the policy in question is applied (linked) to an organizational unit.

WORKAROUND
Apply the Policy Object to a domain rather than to an organizational unit.

 

TF00022929
When attempting to connect to a remote Administration Service using explicit credentials, you may encounter error messages providing no details on the error situation. Thus, in the ActiveRoles Server console, when you use the "Connect As" option in the "Change Administration Service" dialog box, the console may fail to establish a connection, returning an error such as the following:
 - IDispatch error #xxxx
 - Unknown error 0x8013xxxx

This problem may occur if all of the following conditions are true:
 - You are attempting to connect to a remote Administration Service, or to assign the Subscriber role to a remote Administration Service.
 - You have used the "Connect As" option in the "Change Administration Service" dialog box, and specified a different user name and password in the "Connect As" dialog box.
 - You do not have sufficient permissions to connect to the Administration Service without specifying a different user name and password. For example, the domain of your user account is not trusted by the domain of the Administration Service computer.
In this case, the console is unable to retrieve the correct error descriptions from the Administration Service. As a result, only the error codes are displayed.

WORKAROUND
Use the following steps to add the user name and password to the "Stored User Names and Passwords" list on the computer from which you want to connect to the remote Administration Service. You should add the user name and password to that list instead of specifying them in the "Connect As" dialog box provided by the ActiveRoles Server console. Note that this workaround only applies to computers running Windows XP or Windows Server 2003.
 1. Click Start, click Run, type 'control userpasswords2', and then click OK.
 2. Click the Advanced tab, and then click the "Manage Passwords" button.
 3. Add a new entry to the password list, specifying the following information:
    - Full DNS name of the remote Administration Service computer.
    - The user name and password you want to use to connect to that Administration Service.
After you complete these steps, you will be able to connect to the Administration Service without using the "Connect As" option.

 

TF00023848
Creation, modification, or deletion of a custom display specifier has no effect on a given Administration Service until that Service is restarted. A symptom is that the directory management section of the ActiveRoles Server console does not reflect the changes to custom display specifiers until you restart the Administration Service the console is connected to.

WORKAROUND
Restart each Administration Service after you have made changes to custom display specifiers.

 

TF00023885
When upgrading the Administration Service from version 5.1 to version 6.x, you may encounter the following problem: The configuration data migration option is not supported. This option is only supported when you upgrade the Administration Service from version 5.2. (See also TF00024191)

WORKAROUND
To transfer your ActiveRoles Server configuration data from version 5.1 to version 6.x, first upgrade the Administration Service to version 5.2.5 using the "in-place upgrade" option. Then, upgrade the Administration Service from version 5.2.5 to version 6.x using the data migration option.

 

TF00024227
When you export policy check results or change history results to a file in HTML format, and then send the file as an e-mail attachment, you may encounter the following problem: Opening the attachment in Outlook displays a corrupted HTML page, with extra spaces being inserted between page sections.

WORKAROUND
Archive the file to which you have exported the results and then send the archive file as an attachment instead of sending the original file.

 

TF00024229
When configuring a Managed Unit to use a query-based membership rule, you may encounter the following problem: A membership rule based on a custom LDAP query may not work as expected if the query includes a right bracket (]). For example, the following query causes an error: (&(objectcategory=group)(accountNameHistory=*[DG]*)).

WORKAROUND
If possible, modify your query to eliminate the right brackets. In the above example, the query can be modified as follows, without loss of functionality: (&(objectcategory=group)(accountNameHistory=*[DG*))
See also TF00023627

 

TF00024439
When applying an Access Template to the "Active Directory" container in the ActiveRoles Server console, with the option to enable synchronization of the resulting permission entries to Active Directory, you encounter the following problem: The resulting permission entries are propagated from the "Active Directory" container to the managed domains held in that container, but not synchronized to Active Directory.

Thus, you can check "Advanced Details Pane" on the View menu in the console, select a managed domain under the "Active Directory" node in the console tree, and examine the permission entries on the "Native Security" tab in the lower sub-pane of the details pane, to see that the permission entries resulting from the Access Template you applied to the "Active Directory" container are marked as Absent, and displayed in red. In this case, the synchronization can only be performed manually, by right-clicking such entries on the "Native Security" tab, and then clicking the "Resync from ActiveRoles Server Security" command.

WORKAROUND
Avoid using the synchronization option when applying Access Templates to the "Active Directory" container. If you need to synchronize permission entries from ActiveRoles Server security to native Active Directory security, apply Access Templates to managed domains or objects and containers within managed domains.

 

TF00024486
When applying an Access Template to a Managed Unit, with the option to enable synchronization of the resulting permission entries to Active Directory, you encounter the following problem: The resulting permission entries are inherited by the directory objects held in the Managed Unit, but not synchronized to Active Directory. The same problem occurs when you apply an Access Template to a Managed Unit Container.

Thus, you can check "Advanced Details Pane" on the View menu in the console, select a directory object held in the Managed Unit, and examine the permission entries on the "Native Security" tab in the lower sub-pane of the details pane, to see that the permission entries resulting from the Access Template you applied to the Managed Unit are marked as Absent, and displayed in red.

WORKAROUND
Avoid using the synchronization option when applying Access Templates to Managed Units or to Managed Unit Containers. If you need to synchronize permission entries from ActiveRoles Server security to native Active Directory security, apply Access Templates to directory objects rather than to Managed Units or Managed Unit Containers.

 

TF00024487
The Administration Service may not provide its client applications with information about an ActiveRoles Server replication failure as expected. As a result, the ActiveRoles Server console or Management Pack for MOM may not display an appropriate alert or status message on the ActiveRoles Server database servers that are experiencing replication problems.

WORKAROUND
Use the instructions given in the document "Quest ActiveRoles Server - Replication: Best Practices and Troubleshooting" to check the health of, and troubleshoot problems (if any) with, ActiveRoles Server replication.

 

TF00025236
The policy compliance check in the Administration Service may inappropriately handle a policy configuration where values of certain object properties in the directory are dependent on other property values that are to be generated by a policy. Thus, when a "Property Generation and Validation" policy is configured to assign a certain property value based on a user logon name generated by a "User Logon Name Generation" policy, you encounter a policy violation error when creating a user account using the ActiveRoles Server console unless you have clicked the Generate button to have the Administration Service generate a user logon name.

WORKAROUND
If you have encountered a policy violation error when using a page that includes the Generate button, click that button to have the Administration Service generate a property value.

 

TF00025521
In an environment where Exchange Server 2007 and the Administration Service are deployed in different forests, the Administration Service fails to create a user with a mailbox on Exchange Server 2007.

WORKAROUND
Use the Administration Service running on a computer that belongs to the forest in which Exchange Server 2007 is deployed.

 

TF00025620
There is no option to configure an ActiveRoles Server policy for generating a user principal name (UPN) so that the UPN Suffix part of the name automatically changes if the generated name is in use by another user account. Normally, the UPN Prefix part of the name (the value of the edsaUPNPrefix attribute) is the same as the pre-Windows 2000 user logon name (the value of the sAMAccountName attribute). This ensures the uniqueness of the user principal name regardless of the UPN Suffix setting.

WORKAROUND
After the user account has been created with a valid (unique) user principal name, change the UPN Suffix and UPN Prefix parts of the name as needed using the ActiveRoles Server console or Web Interface.

 

TF00025625
After an upgrade of the Administration Service from version 5.2 to version 6.x with the option to import the configuration data of version 5.2, the Exchange mailbox provisioning policies that were configured with version 5.2 may not work as expected in version 6.x. Thus, some of the mailbox stores in which creation of mailboxes is allowed may not appear in the corresponding lists on the pages for creating or managing Exchange recipients in the ActiveRoles Server console or Web Interface.

WORKAROUND
Use the ActiveRoles Server console to update the policy settings specific to the Exchange mailbox provisioning polices in each of the existing Policy Objects after the upgrade:

 1. Open the Properties dialog box for the Policy Object and go to the Policies tab.
 2. In the list on the Policies tab, double-click an Exchange Mailbox AutoProvisioning policy entry (by default, such an entry has the following description: "Controls selection of mailbox stores where Exchange mailbox creation is allowed") and go to the "Allowed Mailbox Stores" tab.
 3. Do not make any changes on the tab; only click OK for the console to resend the data from the dialog box to the Administration Service.
 4. Click OK to close the Properties dialog box.

You should repeat these steps for every Exchange Mailbox AutoProvisioning policy entry in each Policy Object that was imported from version 5.2.

 

TF00025700
Incorrect behavior of a User Logon Name Generation policy that is configured to disallow certain (non-acceptable) characters in the user logon names: In the situation where the policy allows the generated name to be modified manually (for example, if the policy fails to generate a unique name), adding non-acceptable characters to the name in the New Object - User wizard causes a policy violation and then the field for entering the name gets unavailable so you cannot correct your input.

WORKAROUND
In the wizard, re-enter the value of any property based on which the user logon name is generated. This will enable the field for entering the user logon name so that you can remove the unacceptable characters from the name.

 

TF00025728
In some limited scenarios, you may encounter corruption of attribute names (wrong characters) on the page that displays a report produced by the "Change History" command. For example, this problem may occur with the Change History report on a user account that was deprovisioned via the ActiveRoles Server Web Interface using the Web browser with a non-English locale.

 

TF00025879
You may encounter the following error when using the "View RSoP" command in the Web Interface: "The stylesheet does not contain a document element." This problem occurs if you do not have the Read permission on the "Group Policy" container in the ActiveRoles Server namespace. Note that in ActiveRoles Server 6.x this permission is not granted to Authenticated Users by default.

WORKAROUND
Use the "Group Policy/Advanced/Group Policy Node - View" Access Template to give the Read permission on the "Group Policy" container (CN=Group Policy) to the appropriate users.

 

TF00025902
With an ActiveRoles Server policy configured so that the value of a certain (dependent) property is based on another (master) property, the Administration Service may not force the Web Interface to change the dependent property in accordance with the changes that are made to master property. For example, with a policy that makes the user alias the same as the user logon name, changes to the user logon name may not cause the user alias to change accordingly. The problem may occur if the entries for the master property and the dependent property are located on different pages in the Web Interface.

WORKAROUND
To prevent this problem, modify properties of user accounts in the ActiveRoles Server console.

 

TF00025904
The Administration Service may fail to install on a computer that has East Asian language support added in Regional and Language Options, with the following error being reported by the Installation Wizard: "Error 1001. The specified driver is invalid." The problem occurs if the logon name of the user who is running the Installation Wizard contains Unicode characters.

WORKAROUND
Prior to installing the Administration Service, create a folder on the local disk so that the path and name of the folder do not contain non-English (Unicode) characters (for example, C:\TMP) and configure the TMP environment variable to point to that folder:

 1. Right-click My Computer and select Properties.
 2. Select the Advanced tab.
 3. Click the "Environment Variables" button.
 4. In the "User variables" area, select TMP and click the Edit button.
 5. Note down (copy to Notepad) the contents of the "Variable value" field.
 6. Enter the new path for the TMP environment variable in the "Variable value" field, and click OK.
 7. Click OK to close the "Environment Variables" dialog box and OK once more to close the "System Properties" dialog box.

After you have installed the Administration Service, use Steps 1-4, 6-7 above to enter the original path for the TMP variable (the path you noted down in Step 5).

 

TF00026003
The "User Configuration Summary/Group Policy Objects" section of a Group Policy Modeling report may be empty or contain incorrect information. This issue does not affect the resulting set of the effective Group Policy settings that are displayed in a Group Policy Modeling report.

 

TF00026017
Incorrect behavior of the console tree root page in the ActiveRoles Server console: Clicking Refresh at the top of the page may cause the following error: "Validation failed on XML." The problem may occur when you are repeatedly clicking Refresh while the Administration Service is busy loading information from a newly registered managed domain or AD LDS instance.

WORKAROUND
Click OK in the error message box and wait until the Administration Service has finished loading information from the managed domains and AD LDS instances. Then, click Refresh.

 

TF00026043
While the Administration Service is busy loading information from the managed domains and AD LDS instances (for example, upon the startup to the Administration Service), the ActiveRoles Server console may fail to connect to the Administration Service, returning the following error messages:
Message 4301: Failed to connect to Administration Service on '<servername>'
Message 1003: hr = 0x80131600
Interface: Unknown

WORKAROUND
Click Close in the error message box and wait until the Administration Service has finished loading information from the managed domains and AD LDS instances. Then, attempt to connect to the Administration Service.

 

TF00026218
The Administration Service does not send to the console the information that is required to populate the list of Administration Services in the "Management History Databases and Replication" section on the console tree root page in the details pane. As a result, the page does not display a list of the Administration Services that use a given Management History database.

WORKAROUND
To view a list of the Administration Services that use a certain Management History database, go to the "Configuration/Server Configuration/Management History Databases" container in the console, open the Properties dialog box for the database you want to examine, and view the list on the "Administration Services" tab.

 

TF00035396
When processing a query with an LDAP filter that specifies wildcard-based conditions on an ActiveRoles Server Custom Stored Virtual Attribute (CSVA) of the Integer type, the Administration Service may report the following error: "An unsupported conversion was attempted." This error may occur if the filter conditions include an asterisk wildcard character coupled with other characters, such as (edsvadeptcode=4*).

WORKAROUND
Use filter conditions that do not include a combination of an asterisk with other characters. For example, you should use (edsvadeptcode>=4000) rather than (edsvadeptcode=4*).

 

TF00037103
When performing the Deprovision operation on a user object, the Administration Service may return the following error: "Failed to retrieve attributes of the object '<objectDN>'. XML document must have a top level element." The error occurs if the Administration Service performs the Deprovision operations concurrently with running the "Change Tracking Cleanup" scheduled task.

WORKAROUND
Click OK in the error message boxes that appear on the screen until you receive a message stating that the deprovision operation is completed. Then, open the report on the operation results by using the Deprovisioning Results command in the ActiveRoles Server console.

 

TF00037289
The Administration Service may incorrectly process a Property Generation and Validation policy rule that includes a text string following the value of an attribute, such as "%<description> This user account was deprovisioned {@date(M/d/yyyy)}". If the attribute is empty (has no value set), the text string may be missing from the generated output. In this example, the output would not contain the text "This user account was deprovisioned".

WORKAROUND
Create a custom stored virtual attribute that holds the text string you want and modify the rule, replacing the text with that attribute. Thus, in the preceding example, you could create an attribute named edsvaDeprovisionTextConst on the domain object, set the attribute to the text string in question, and then apply the following rule: "%<description>%<domain.edsvaDeprovisionTextConst> {@date(M/d/yyyy)}"

 

TF00037310
ActiveRoles Server may fail to re-evaluate the membership of a Dynamic Group in a timely fashion after the membership rules of the Dynamic Group are modified. The problem can be caused by unavailability of the Administration Service that was designated to evaluate and apply the membership rule changes on the Dynamic Group.

WORKAROUND
On the Membership Rules tab in the Properties dialog box for the Dynamic Group in the ActiveRoles Server console, select the appropriate Administration Service from the "Service to evaluate and apply rule changes" list and click Apply.

Alternatively, you may wait for ActiveRoles Server to correct the situation. For this purpose, ActiveRoles Server uses the "Dynamic Group Checker" scheduled task, located in the "Configuration/Server Configuration/Scheduled Tasks/Builtin/" container. The "DG update latency threshold" parameter on that task specifies the maximum period of time (5 days by default) after which the re-evaluation of the Dynamic Group membership is forced and the appropriate Administration Service is automatically designated to evaluate the membership.

 

TF00037379
The Administration Service may fail to execute a policy based on a script that calls the EventLog.ReportEvent method, returning the "Object doesn't support the action" error.

WORKAROUND
In ActiveRoles Server policy scripts, use the Request.ReportEvent method rather than EventLog.ReportEvent to record events to the event log, if necessary.

 

TF00037733
The Change History records may not reflect the changes that were made by using the "Set data" option in the Policy Check Results report. Thus, when you use the Check Policy command to detect policy violations, and click "Set data" to bring a certain object into compliance with the ActiveRoles Server policies that are in effect, the changes to the object data may not show up in the Change History report for that object.

WORKAROUND
This issue will be fixed in a future release of ActiveRoles Server.

 

TF00038121
The Management History records that were received through ActiveRoles Server replication or imported using the Management History Migration Wizard may be unavailable to the Administration Service for a significant time period.

The cause of this issue is as follows. In order to support Change History related queries and Approval Workflow functionality, ActiveRoles Server keeps certain non-replicated data in the Management History database. When new Management History records are added to the database from an external source (for example, via replication or data migration), the new records cannot be accessed until after the non-replicated data is properly updated. The time it takes to update that data depends upon various factors, including:
 - The total number of records in the Management History database
 - The number of records that were received from an external source
 - CPU and disk performance of the SQL Server computer that hosts the Management History database

Depending on these factors, the average time to update a single Management History record may range from 0.1 seconds to 1 second.

WORKAROUND
Reduce the number of records in the Management History database in order to reduce the time it takes to complete the process of updating the non-replicated Management History data. For example, when importing Management History data by using the Management History Migration Wizard, you may choose not to transfer the records that are older than a certain date.

 

TF00038242
Incorrect behavior of the Attestation Review function in the following scenario:
 - Initially, multiple instances of the Administration Service are configured to synchronize the configuration data and the management history data using ActiveRoles Server replication, with each instance storing all data in the configuration database.
 - Within the initial configuration, one or more instances of Attestation Review are started.
 - While Attestation Review is in progress, the ActiveRoles Server environment is re-configured so that some instances of the Administration Service use a separate database to store the management history data, possibly synchronizing that data within a separate replication group of management history databases.

After the environment is re-configured, the instances of Attestation Review that were started within the initial configuration fail to behave as expected. For example, the groups that are certified on one of the Administration Service instances show up on another instance of the Administration Service as if they were not certified.

WORKAROUND
Before re-configuring the ActiveRoles Server environment, ensure that no instances of Attestation Review are running. If any instances of Attestation Review were started before you re-configured the environment, and remain running in the new environment, stop and then re-start those instances (for instructions on how to stop or start a review, see the ActiveRoles Server Administrator Guide).

 

TF00038246
Incorrect behavior of the Approval Workflow function in the following scenario:
 - Initially, multiple instances of the Administration Service are configured to synchronize the configuration data and the management history data using ActiveRoles Server replication, with each instance storing all data in the configuration database.
 - Within the initial configuration, certain operations (for example, creation of user accounts) that require approval are requested but not completed (neither approved nor rejected).
 - While the operations are waiting for approval, the ActiveRoles Server environment is re-configured so that some instances of the Administration Service use a separate database to store the management history data, possibly synchronizing that data within a separate replication group of management history databases.

After the environment is re-configured, ActiveRoles Server fails to properly process the operations that were requested within the initial configuration. For example, when such an operation (say, creation of a user account) receives the Approve action, the operation is marked as approved but it is not actually performed (the user account is not created). In addition, when approved on one of the Administration Service instances, the operation shows up as waiting for approval on another instance of the Administration Service.

WORKAROUND
Before re-configuring the ActiveRoles Server environment, ensure that no operations are waiting for approval. If any operations were requested but not completed before you re-configured the environment, have those operations re-initiated in the new environment. For example, if creation of a user account was started and was not approved or rejected in the initial environment, start creation of that user account again in the new environment.

 

TF00038483
When managing user accounts in the Windows Server 2008 Active Directory Domain Services, the Administration Service fails to properly consider the password policy settings that are configured by using Password Settings objects (PSOs). As a result, ActiveRoles Server may generate user passwords that do not meet the password policy requirements that are in effect (for example, it may generate a password of an inappropriate length). Only the password policy settings that originate from Group Policy objects are considered by the password generation algorithm.

WORKAROUND
Ensure that the password policy requirements imposed via Group Policy are the same as those specified by using Password Settings objects.

 

TF00038646
In certain rare conditions, the Administration Service may fail to properly configure a Subscriber database server: The New Replication Partner wizard in the ActiveRoles Server console reports that the operation is completed successfully, but the Subscriber database server configured by the wizard remains in standalone state and the Publisher database server does not recognize the newly configured Subscriber (the Subscriber's status on the Publisher is indicated as "unknown"). The EDM Server event log contains a "ReplPartnerPolicy failed" error event in this case. Data synchronization between the Publisher and the newly configured Subscriber does not occur.

WORKAROUND
Use the instructions that follow to delete the failed Subscriber record from the Publisher's database, and then use the New Replication Partner wizard in the ActiveRoles Server console to add the Subscriber again.

To delete the failed Subscriber record, run the following SQL query against the ActiveRoles Server database on the Publisher database server (before running the query, replace the <databasename> and <servername> placeholders with the name of the failed Subscriber database and the name of the SQL Server instance that hosts the failed Subscriber database, respectively):

delete from tblReplication where edsaSQLAlias = N'<servername>' and edsaDatabaseName = N'<databasename>'

 

TF00039140
In an ActiveRoles Server replication environment where multiple Administration Service instances use the same database, execution of the 'Change Tracking Cleanup' task may fail with the following last run message: "Transaction (Process ID <number>) was deadlocked on lock resources with another process and has been chosen as deadlock victim. Rerun the transaction."

WORKAROUND
Run the task again: In the ActiveRoles Server console tree, expand Configuration | Server Configuration | Scheduled Tasks | Builtin; then, in the details pane, right-click Change Tracking Cleanup and select All Tasks | Execute. When running the task, ensure that no data migration is being performed using the Management History Migration Wizard.

 

TF00050597
Setup may stall when installing the Administration Service with the option to share the database with other Administration Service instances.

WORKAROUND
If the Administration Service Installation Wizard displays the "Preparing data migration" message for an unreasonable period of time (several minutes), stop all instances of the Administration Service that use the database that is going to be used by the newly installed Administration Service instance. After that, the Installation Wizard is expected to continue the setup process.

 

TF00051063
Consider the following scenario. In your ActiveRoles Server environment, a Group Membership Removal policy is in effect that removes deprovisioned user accounts from groups. You use the Temporal Group Memberships feature of ActiveRoles Server to schedule addition of user accounts to groups. In this scenario, when you deprovision a user account that is scheduled to be added to a certain group, the Administration Service may not cancel that scheduled operation as expected. As a result, the deprovisioned account eventually becomes a member of that group, which violates the Group Membership Removal policy.

WORKAROUND
If you are affected by this issue, please contact Quest Support to obtain a hotfix for this version of the Administration Service.

 

TF00053277
Consider the following scenario. You delegate the rights to add or remove members from groups by applying the "Groups - Add/Remove Members" Access Template. The delegated administrator uses the Temporal Group Memberships feature of ActiveRoles Server to add temporal members to a group. In this scenario, the delegated administrator does not have sufficient rights to view the Start Time and End Time settings on temporal members. Thus, those settings are not displayed in the list of group members on the Members tab in the Properties dialog box for a group.

WORKAROUND
Create a new Access Template that contains the "Read properties" permission for these attributes on all object classes:
 - edsva-ScheduledLink-StartTime
 - edsva-ScheduledLink-EndTime
Apply that Access Template in addition to the "Groups - Add/Remove Members" Access Template, so as to give the delegated administrator the right to view the Start Time and End Time settings.

 

TF00053491
Consider the following scenario. You have the Undo Deprovisioning policy configured so that it allows password reset on restored user accounts (this is the default policy setting). You delegate the right to restore deprovisioned accounts by applying the following Access Templates:
 - All Objects - Read All Properties
 - Users - Perform Undo Deprovision Tasks
In this scenario, the delegated administrator receives the following error message when using the Undo Deprovisioning command: "Administrative Policy returned an error. Attempted to perform an unauthorized operation."

WORKAROUND
Create a new Access Template that contains the "Write properties" permission for these attributes on the User object class:
 - edsaPassword
 - userAccountControl
 - edsvaUserMustChangePasswordAtNextLogon
 - edsaUserCannotChangePassword
 - edsaPasswordNeverExpires
Apply that Access Template in addition to those listed above, so as to give the delegated administrator the rights to reset password and manage password options.

 

TF00057430
Group Family does not support the Contact object class. The Administration Service fails to populate Group Family controlled groups with Contact objects.

 

TF00061399
Consider the following scenario. You delegate the right to perform Exchange tasks by applying the following Access Templates:
 - All Objects - Read All Properties
 - Exchange - Recipients Full Control
In this scenario, the delegated administrator receives the following error message when performing the "Establish E-mail Address" task on a group or contact: "Administrative Policy returned an error. Attempted to perform an unauthorized operation."

WORKAROUND
Create a new Access Template that contains the "Write properties" permission for all properties of the Group object class and Contact object class. Apply that Access Template in addition to those listed above, so as to give the delegated administrator the right to set any properties of a group or contact object.

 

TF00092136
If a Managed Unit (MU) has a query-based membership rule configured to search within another Managed Unit, the MU with that membership rule may not propagate the permission or policy settings as expected: When an Access Template (AT) or Police Object (PO) is applied to the MU, the permission or policy settings defined by the AT or PO may have no effect on the objects held in that MU. For example, the permission settings may not propagate to an Organizational Unit (OU) included in the MU so the Access Template applied to the MU does not affect the objects held in that OU as expected.

WORKAROUND
Configure query-based membership rules to search in Active Directory containers (such as Organizational Units) rather than Managed Units: In the "Create Membership Rule" dialog box, ensure that an Active Directory container (rather than a Managed Unit) is selected in the "In" box next to the "Find" setting.

 

TF00098840
The Administration Service may cause the ActiveRoles Server console not to display the Configuration node in the console tree. This issue occurs in a multi-forest environment with the Active Directory schema extended so that a certain attribute is added to the schema of one of the forests while an attribute that has the same name but a different LDAP display name exists in the schema of another forest. When domains from both forests are registered with ActiveRoles Server, the Administration Service may fail to build the consolidated schema, which prevents the Configuration node from appearing in the console tree.

WORKAROUND
Restart the Administration Service - at a command prompt on the computer running the Administration Service, enter the following commands in succession:
    net stop arssvc
    net start arssvc

 

TF00099277
When running on a Windows Server 2008 R2 based computer, the Administration Service cannot retrieve or change the Terminal Services Profile properties of a user account; as a result, the "Terminal Services Profile" page is inoperative in the ActiveRoles Server console or Web Interface.

WORKAROUND
Install the Administration Service on a computer running a pre-Windows Server 2008 R2 operating system, or use other administrative tools (such as Active Directory Users and Computers) to manage the Terminal Services Profile properties of user accounts.

 

TF00100230
In an Exchange 2010 organization, the Administration Service does not support the "Move Mailbox" task. A request to perform that task fails with an error such as "The term 'Move-Mailbox' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again." The same issue occurs in an Exchange 2007 organization if the Administration Service is installed on a computer with Exchange 2010 Management Tools.

WORKAROUND
To perform the "Move Mailbox" task on Exchange Server 2007, install Exchange 2007 Management Tools (rather than Exchange 2010 Management Tools) on the computer running the Administration Service.

 

TF00100231
In an Exchange 2010 organization, the Administration Service may fail to perform the "Create Mailbox" task if the mailbox database is selected on Exchange Server 2007. A request to perform that task may cause an error such as "Property RoleAssignmentPolicy can't be set on this object because it requires the object to have version 0.10 (14.0.100.0) or later. The object's current version is 0.1 (8.0.535.0)." This issue occurs if the Exchange 2010 Management Tools software is installed on the computer running the Administration Service.

WORKAROUND
To perform the "Create Mailbox" task on Exchange Server 2007, install Exchange 2007 Management Tools (rather than Exchange 2010 Management Tools) on the computer running the Administration Service.

 

TF00100584
An ActiveRoles Server workflow that uses conditional branching based on the If-Else activity may cause duplicate occurrences of the EVENT_ACTIVITY_ALERT (ID=2711) event in the EDM Server event log: "This activity is skipped because branch condition is not satisfied on any of its branches." Although expected to raise Event 2711 only one time when the ongoing request does not meet the condition on any of the If-Else branches, the Administration Service may report that same event two or more times in the EDM Server event log.

WORKAROUND
Disregard the duplicate occurrences of Event 2711 in the EDM Server event log.

 

TF00102049
Cyclic references within custom library scripts may cause the Administration Service to stop unexpectedly. Cyclic references occur when two different library scripts reference each other by calling the ScriptLib.Load() function. A typical example of a cyclic reference is as follows. Consider a library script module named LIB1 containing a script that loads a script module named LIB2 (Set LIB2 = ScriptLib.Load("LIB2")) whereas the script that is held in the module LIB2 loads the module LIB1 (Set LIB1 = ScriptLib.Load("LIB1")). In this case, saving changes to the module LIB1 or LIB2 may cause the Administration Service to stop unexpectedly.

WORKAROUND
Avoid cyclic references in ActiveRoles Server script module. In a situation where cyclic references may occur, consider copying the necessary functions from one script module to another instead of loading the module that contains those functions.

 

TF00104474
When you deprovision and then un-deprovision a group, the temporal or pending members of that group may not be restored as expected. This issue may occur, for example, when you schedule a member to be added to a particular group at a certain time in the future, deprovision and then un-deprovision that group. As a result, the Administration Service loses the schedule setting for that member, so the member will not be added to the group as expected.

WORKAROUND
After you have un-deprovisioned a group, review the "Members" list of that group and, if necessary, add and configure the temporal or pending members by hand.

 

TF00104550
The Administration Service fails to perform the "Move Mailbox" task if all of the following conditions are true:
 - An override account (rather than the service account) is used to access the managed domain.
 - The source or destination mailbox database is on Exchange Server 2007.
In this case, the Administration Service returns an error such as "Unable to perform this Exchange task: Move Mailbox. Ensure that the managed domain is registered with the option to use service account information rather than override account information. ActiveRoles Server does not support this Exchange task if an override account is used to access the domain."

WORKAROUND
Configure the Administration Service to access the managed domain with the service account. You can do this by using the ActiveRoles Server console:
 1. Open the Properties dialog box for the object representing the domain in the "Configuration/Server configuration/Managed Domains" container.
 2. On the General tab, under "Access the domain using" click "The service account information the Administration Service uses to log on."
 3. Click OK to close the Properties dialog box.

 

TF00105507
When performing the Demote operation on the Publisher role holder, the Administration Service may cause a deadlock condition on SQL Server. In this case, the Administration Service returns an error message of the following form: "Your transaction (process ID {#number}) was deadlocked on {lock | communication buffer | thread} resources with another process and has been chosen as the deadlock victim. Rerun your transaction." This issue is most likely to occur when the database server to demote is busy with other requests from the Administration Service, such as retrieving ActiveRoles Server configuration data requested through a custom script.

WORKAROUND
Ensure that the Administration Service is not performing any resource-intensive operations against the database, such as running scheduled tasks or custom scripts, and then try the Demote operation again.

 

Console (MMC Interface)

TF00023797
You may experience a noticeably delay in the ActiveRoles Server console when you select multiple objects from a list by using the SHIFT+DOWN ARROW or SHIFT+UP ARROW key combination. This issue is most likely to occur when you select a large number of objects (20+) one-by-one.

WORKAROUND
To select multiple objects, click with the mouse while holding the SHIFT or CTRL key.

 

TF00024079
When configuring a Dynamic Group to use a membership rule of the "Include Explicitly" category, you may encounter the following problem: The "Select Objects" dialog box erroneously allows you to select objects from a domain other than the domain to which the group belongs. When you attempt to apply such a rule, the console fails to update the group, returning an error. The current implementation of the Dynamic Group feature requires that the members of a Dynamic Group belong to the same domain as the Dynamic Group itself. So, the expected behavior is that the "Select Objects" dialog box only allows objects from that domain to be selected when configuring a membership rule for the Dynamic Group.

WORKAROUND
When configuring a Dynamic Group to use a membership rule of the "Include Explicitly" category, you should select objects that belong to the same domain as the Dynamic Group.

 

TF00025666
You may encounter the following issue when using the ActiveRoles Server console to configure a membership rule of the "Include by Query" or "Exclude by Query" category for a Dynamic Group or Managed Unit: The "Condition" clause of the rule cannot be set to "Contains." As a result, you cannot configure a rule that would match any object with a certain attribute containing a particular string.

WORKAROUND
When configuring a membership rule, choose "Custom Search" from the Find list, and then, on the Advanced tab, enter an LDAP query of the following syntax: attrName=*string* where attrName stands for the LDAP display name of the attribute you want the rule to apply to. For example, if you want a rule to match any object for which the "sales" substring occurs anywhere in the "department" attribute value, enter the following LDAP query: department=*sales*

 

TF00026019
Consider the following scenario. You are using the ActiveRoles Server console to register an AD LDS instance with ActiveRoles Server. On the ActiveRoles Server Credentials page in the Add Managed AD LDS Instance wizard, you specify an incorrect account (for example, an account that does not have sufficient rights to access the desired AD LDS instance). Then, you return back to the previous page of the wizard and click Next on that page. In this scenario, you may receive an error message stating "There is no such object on the server."

WORKAROUND
Close the wizard by clicking Cancel, and start registering the AD LDS instance again. Another option is to click Next again, without closing the dialog box that displays the error message, and then close that dialog box.

 

TF00026398
Consider the following scenario. You are using the ActiveRoles Server console to manage a mailbox-enabled user account that resides in a forest other than the forest in which the console is installed. In addition, the domain of your user account is not trusted by the domain of the account being managed. You open the Exchange Advanced tab in the Properties dialog box for that mailbox-enabled account and click Mailbox Rights. Then, you click Add in the Permissions dialog box to select users or groups for which you want to assign permissions.

In this scenario, the Select Users, Computers, or Groups dialog box, which appears when you click Add, may not allow you to specify the desired location from which to select users or groups. The problem occurs if the domain of the users or groups you want does not trust the domain of the user account under which the console is running.

WORKAROUND
In this scenario, you can use the ActiveRoles Server Web Interface to configure mailbox rights. The Web Interface would allow you to select users or groups from the location you want.

 

TF00037375
With the user interface language switched to German, the caption of the ActiveRoles Server console's main window remains in English - "ActiveRoles Server Console."

WORKAROUND
Use Microsoft Management Console (MMC) in Author mode to create a new console with the desired caption: Click Options on the File menu in MMC and type in the text that you want to appear in the caption of the console window. Then, add the ActiveRoles Server snap-in to the new console (use the "Add/Remove Snap-in" command on the File menu) and save the console in an MSC file (use the "Save As" command on the File menu). The console can be opened by double-clicking the MSC file you have saved.

 

TF00037701
Consider the following scenario. In the list of groups generated by a report on Attestation Review results in the ActiveRoles Server console, you click the Specify Owner link for a certain group. If the domain of the group is unavailable, the console may stop responding after you have clicked that link.

WORKAROUND
Wait while ActiveRoles Server completes the search for the domain. When the search is finished, you will receive an error message in the console. To avoid a delay in this scenario, ensure that all managed domains are available to ActiveRoles Server. In the ActiveRoles Server console, you can view the state of all managed domains by selecting the console tree root (ActiveRoles Server node in the console tree).

 

TF00037815
The console incorrectly processes Property Generation and Validation policy rules that include any values containing a backslash character (\).

WORKAROUND
To specify one backslash character (\) in a Property Generation and Validation policy rule, use a combination of two backslash characters (\\). For example, to specify a policy rule such as "Network path must begin with \\server\", enter \\\\server\\ in place of \\server\.

 

TF00039592
For a Dynamic Group or Managed Unit with a membership rule based on a custom LDAP query, the ActiveRoles Server console may incorrectly display the query in the dialog box for editing the rule: A closing parenthesis character may get removed.

WORKAROUND
When editing such a query, verify the query to ensure that the syntax is correct. If necessary, add the closing parenthesis character at the end of the string. Another option is to modify the query so as to change the order of sub-filter strings.

TF00055373
Consider the following scenario. You have a Dynamic Group configured in ActiveRoles Server with complex membership rules (for example, using a complex query that returns a large number of objects). You open the Properties dialog box for that group, go to the Members tab, and click Rebuild. The console informs you of the fact that you are going to start a lengthy operation, without giving you the option to cancel the operation. When you click OK in the warning message box, the console may stop responding for a certain time period.

WORKAROUND
Wait while ActiveRoles Server completes the rebuild operation.

 

TF00055600
In the ActiveRoles Server console, when you right-click a selection containing a large number of objects (100+), you may experience a substantial delay before the shortcut menu is displayed.

WORKAROUND
Wait while the console processes your selection. Consider using a smaller selection.

 

TF00055919
You may encounter a noticeable delay in the ActiveRoles Server console when you click the plus sign (+) to expand an Organizational Unit (OU) in the "Browse for Container" dialog box. This issue is most likely to occur if the OU holds a large number of other OUs.

WORKAROUND
If you need to select an OU itself, avoid expanding the OU, only click the name of the OU in the "Browse for Container" dialog box. To select an OU that is held within another (parent) OU, you have to wait while the console expands the parent OU.

 

TF00055998
You may encounter a noticeable delay in the ActiveRoles Server console when saving your changes to a Group Family configuration that were made from the Groupings tab in the Properties dialog box for the corresponding Group Family configuration storage group. Clicking OK or Apply on that tab may cause the console to "hang" for up to a minute. This issue is most likely to occur if the Group Family is configured to search within a large number of objects (50,000+), and has two or more group-by properties specified.

WORKAROUND
When you specify the location of managed objects for Group Family, avoid choosing containers that hold a large number of objects.

 

TF00064436
When configuring the "<attribute> must be <value>" policy rule for a Property Generation and Validation policy, you may encounter an issue in the following scenario. Suppose you have specified a list of acceptable values for a certain attribute and selected one of them to be the default value. Then, you choose the "Sort Items Ascending" or "Sort Items Descending" command from the shortcut menu to reorder the values. As a result, the default value setting may change: the value that now occupies the first position in the list is set as the default value.

WORKAROUND
After the values have been reordered, right-click the value that you want to be default, and then click "Set as Default Value."

 

TF00093007
You may encounter an issue in the following scenario of configuring a workflow that includes an approval or notification activity. Suppose the workflow applies to the User object type - User is selected as the target object type in the workflow start conditions. You specify notification settings for a particular event so that the "Manager of operation target object" option is selected in the "Notification recipients" area. Then, you change the target object type in the workflow start conditions by selecting Group instead of User. In this scenario, the "Manager of operation target object" option gets cleared (so notification e-mails will not be sent to the manager), but the event with that recipient remains in the "Events, Recipients and Messages" list. Re-selecting the "Manager of operation target object" causes the manager to be specified two times in the "Notification Recipient" field of the corresponding list entry under "Events, Recipients and Messages."

WORKAROUND
Prior to changing the target object type from User to Group, or vice versa, verify the notification settings for all events to ensure that the "Manager of operation target object" option is not selected.

 

TF00104052
On the Approvers page, which is part of the user interface for configuring an approval rule in the ActiveRoles Server workflow designer, double-clicking a list item has no effect. The expected behavior is that the "Approvers Selection" dialog box opens when you double-click a list item on the Approvers page.

WORKAROUND
To open the "Approvers Selection" dialog box, click the "Designate Approvers" button on the Approvers page.

 

TF00104085
When running on a Windows Server 2008 based computer, the ActiveRoles Server console may return an error message stating that the console cannot use the Administration Service on a particular computer due to version incompatibility, although both the console and the Administration Service are of the same version. This issue occurs if the user account under which the console is running does not have sufficient rights to access the Administration Service. Under that condition the console attempts to contact the Administration Service with the credentials of the Guest user account, and fails to identify the version of the Administration Service. As a result, it displays an error message that informs of a version mismatch.

WORKAROUND
Disable the Guest user account.

 

TF00104546
The ActiveRoles Server console displays a misleading information message in the following scenario. Suppose ActiveRoles Server approval rules are configured so that the Deprovision operation requires approval. When you deprovision a user account, the console informs you that the changes you requested will be submitted for approval, and then it displays a message stating that the Deprovision operation is successfully completed. In this scenario, the message is misleading as the operation is merely submitted for approval and waiting for the approver's decision.

WORKAROUND
In the above scenario, disregard the message that informs of the operation completion. The operation will be performed only after it is approved.

 

Web Interface and ADSI Provider

TF00018427
When you add a number of organizational units to an ActiveRoles Server Managed Unit, and then open that Managed Unit in the Web Interface, you may encounter the following problem: The organizational units are not sorted by name in the Tree View pane.

WORKAROUND
When adding organizational units to the Managed Unit, add them in the order in which you want them to appear in the Tree View pane. For example, if you first add the 'Groups' OU, then add the 'Special Accounts' OU, and then add the 'Users' OU, these three organizational units appear sorted by name in the Tree View pane.

 

TF00018900
The Web Interface may incorrectly process a Property Generation and Validation policy that controls the Country and countryCode properties, and enforces a certain uppercase string value on the Country property (such as "'Country' must be 'UNITED STATES'"): When you click Save on the Web Interface pages for managing user properties, a policy violation error may occur, with the error message stating that the 'co' property value does not conform to policy requirements.

WORKAROUND
This issue will be fixed in future release of ActiveRoles Server.

 

TF00022820
When adding values to a multi-value attribute, the ActiveRoles Server ADSI Provider may add only the last value in a sequence of values. The problem occurs when you add values one by one, as in the following example:

obj.PutEx 3,"otherHomePhone",Array("123")
obj.PutEx 3,"otherHomePhone",Array("456")
obj.SetInfo()

When executing the code given in this example, the ADSI Provider will only add the "456" value and disregard the "123" value.

WORKAROUND
Use a single array containing all values to add, as in the following example:

obj.PutEx 3,"otherHomePhone",Array("123", "456")
obj.SetInfo()

 

TF00023074
The Web Interface Sites Configuration tool may fail to export a Web Interface site if the name of the site's configuration contains non-alphanumeric characters such as ! @ # $ % ^ & * ( ) _ +

WORKAROUND
Rename the configuration so that the configuration name does not contain restricted characters (! @ # $ % ^ & * ( ) _ +). You can do this using the ActiveRoles Server console:

 1. Switch to Raw view mode (select View | Mode, click Raw Mode, and then click OK).
 2. Locate the configuration object in the "Configuration/Application Configuration/Web Interface" container. To help you find the desired configuration object, configuration name is normally included in the Description field for each configuration object.
 3. Use the All Tasks | Advanced Properties command on the configuration object to modify the edsaWIConfigurationName attribute, which stores the name of the configuration.

Once you have renamed the configuration, use the Web Interface Sites Configuration tool to create a new Web Interface site based on that configuration. Then, you can export the newly created site.

 

TF00023720
You may encounter inconsistent formatting of the creation date and last change date for directory objects. On the Object tab, the creation date and last change date are formatted in accordance with the regional and language options specified in Control Panel, whereas in lists of objects that data is formatted in accordance with the language preferences specified in Internet Options.

 

TF00023929
After you have started the deletion of a selection of objects, the Web Interface provides no option to cancel the deletion operation. The expected behavior is that the dialog box informing of the operation progress includes the Cancel button.

 

TF00024192
When using the "Choose Columns" dialog box, you may encounter the following problem with the "Hidden columns" list: Different list entries have the same name. For example, for the object type User, the list includes two entries with the same label - Name.

WORKAROUND
Click Add to move an entry to the "Displayed columns" list. This will allow you to view the LDAP display name which uniquely identifies the entry. If you do not want to display the column represented by the entry, use the Remove button to delete the entry from the "Displayed columns" list.

 

TF00024421
When using the Web Interface to create a network share, you may encounter the following problem on the "New Share" page: If you specify the path to the folder in the form "DiskLetter:/FolderName", and select the "Create folder if it doesn't exist" check box, the folder is created but a network share on that folder is not.

NOTE: You can access the "New Share" page as follows:
 1. Select a computer object and click the Manage command to display a list of computer resource categories.
 2. In the list, click Shares to display a list of network shares found on that computer.
 3. Click the "New Share" command.

WORKAROUND
In the Path field on the "New Share" page, specify the path in the form "DiskLetter:\FolderName" (use a backslash character (\) rather than a slash mark (/) as a separator in the path).

 

TF00024713
After submitting changes to a certain object for approval, the Web Interface may fail to display the appropriate page, returning the "Object reference is not set to an instance or object" error. The problem occurs if the Web Interface user does not have the Read permission on the Active Directory container that holds the object. This scenario implies that the object is located by selecting a Managed Unit rather than an Active Directory container, so the Read permission on the container is not required to locate the object.

WORKAROUND
If modification of a certain object requires approval, ensure that the Web Interface user has the All Objects - Read All Properties permission on the Active Directory container that hold the object.

 

TF00024740
When using the Web Interface to view the membership list of a group that is under the control on an ActiveRoles Server Group Gamily (controlled group), you may encounter the following error: "Exception has been thrown by the target of an invocation." The Web Interface returns this error when you select a controlled group and then click Members if your logon account does not have the Read permission on the objectClass property of objects that belong to that group.

WORKAROUND
Apply the "All Objects - Read All Properties" Access Template on a directory container that holds the members of the controlled groups so that that the Web Interface users have the Read permission on all properties, including the objectClass property.

 

TF00025113
If a form in the Web Interface is customized so it includes two instances of the same custom entry, the form fails to open, returning the "Type Mismatch" error. You may encounter this error situation, for example, after you have added two instances of the Home Folder custom entry to the same form, one instance to service the "homeDirectory, homeDrive" pair of attributes and another one to service the "edsaWTSUserConfigTerminalServerHomeDir, edsaWTSUserConfigTerminalServerHomeDirDrive " pair of attributes.

WORKAROUND
Avoid adding multiple instances of the same custom entry to a form. Use auto entries instead.

 

TF00025314
In the Approval section of the Web Interface, the Approve and Reject buttons may remain available on the page that displays an Approval Task even though the Web Interface user is not authorized to take an action on the Task. Each item in the "My Operations | Recent" list includes a hyperlink to open a page that displays the Approval Tasks associated with the item. On the page the Web Interface user opens by clicking that hyperlink, the Approve and Reject buttons may not be disabled as expected.

 

TF00025400
After installing the Web Interface, you may encounter the following error upon an attempt to connect to any of the Web Interface sites: "Parser Error Message: Unrecognized configuration section 'siteMap'."

WORKAROUND
At a command prompt on the computer on which the Web Interface has been installed, go to the Microsoft .NET Framework 2.0 installation folder (this is the "%windir%\Microsoft.Net\Framework\v2.0.50727\" folder if you have .NET Framework 2.0 build 50727 installed), and enter the following commands:

    aspnet_regiis –i

After that, restart Internet Information Services (for example, by entering iisreset at a command prompt).

 

TF00025421
In the computer resources management section of the Web Interface, the "Pause" and "Resume" commands are not implemented for Service objects. Only the "Start", "Stop" and "Restart" commands are available on a Service object.

 

TF00025559
In the computer resources management section of the Web Interface, the "Pause", "Resume" and "Restart" commands are not implemented for Print Job objects. Only the "Cancel" command is available on a Print Job object.

 

TF00025606
When using the Web Interface to configure permission settings on a network file share, you may encounter the following problem: The Web Interface fails to assign permissions to a local user account returning an error message that states "Value does not fall within the expected range."

WORKAROUND
Use native Windows tools to perform that task.

 

TF00025678
In certain conditions, the Members command on a group may fail in the Web Interface, returning the "Exception has been thrown by the target of an invocation" error message. This issue may occur if the ActiveRoles Server security settings are configured on a query-based Managed Unit so that the Web Interface user is restricted to only have read access to groups and add or remove members from groups held in that Managed Unit.

WORKAROUND
Use the Delegate Control command on the Active Directory node in the ActiveRoles Server console tree to configure the ActiveRoles Server security settings so that the Web Interface users have read access to the objectSid attribute on all object classes. This can be done as follows.
 1. Create an Access Template that contains the following permission entry:
      Type: Allow
      Permission: Read objectSid
      Apply To: All Classes
Namely, when creating the Access Template, on the first page of the Add Permission Entries wizard, select "All object classes"; on the next page, select "Object property access" and then select the "Read properties" check box; on the next page, select "The following properties" and then select the "objectSid" check box in the list of properties.
 2. Apply the Access Template to the Active Directory node; when prompted to select users or groups to whom you want to delegate control, select the group that holds your Web Interface users (another option is to select the Authenticated Users account).

 

TF00025913
When you use the Advanced Search option in the Approval section of the Web Interface to find an operation by completion date, you may encounter the following issue: The search results include some operations that are waiting for approval and therefore are not completed. This issue occurs with operations that have to be reviewed by multiple approvers. If such an operation is approved by some but not all of the approvers, the operation may appear in the search results list as if it were completed by the specified date.

WORKAROUND
When configuring a search for operations by completion date, specify an additional rule to ensure that the search returns only the completed operations: select the "Status" field, "Is (exactly)" condition, and "COMPLETED" value; then, select the AND option and click Add to include the new rule in the search filter.

 

TF00026027
Selecting the "Microsoft Exchange System Objects" container in the Web Interface displays a page for managing properties of the container instead of displaying a list of objects held in that container.

WORKAROUND
Select the "Microsoft Exchange System Objects" container and then click "View Contents" to display a list of objects held in that container.

 

TF00026046
Incorrect behavior of an entry for a single-valued attribute of the DN syntax after an upgrade of the Administration Service and the Web Interface from an earlier version with the option to import the existing configuration data: If the Web Interface was customized so that such an entry was added to a custom form, then after the upgrade the entry behaves as if the attribute were multi-valued.

WORKAROUND
After the upgrade, use the ActiveRoles Server console to correct the configuration of the Web Interface:

 1. Switch the console into Raw view mode: Select "View | Mode" and then select the "Raw Mode" option.
 2. In the console tree, expand "Configuration | Application Configuration | Web Interface."
 3. In the console tree, under "Web Interface," locate the Web Interface site configuration items identified by GUIDs, such as "662cf9fd-3985-431b-8b32-19ca436319d8".
 4. Select a configuration item in the console tree and use the "All Task | Advanced Properties" command on that item to examine the value of the edsaWITemplateVersion attribute.
 5. If the edsaWITemplateVersion attribute value is 28, then go to Step 6; otherwise, perform Step 4 on the next configuration item.
 6. In the details pane, double-click "Customization Settings".
 7. Use the "All Tasks | Advanced Properties" command on each of the "CurrentCopy" and "WorkingCopy" objects in the details pane to modify the value of the "edsaWIEntries" attribute as follows:

    7.1. Copy the attribute value from the ActiveRoles Server console into Notepad.
    7.2. Use the Find command in Notepad to look for occurrences of the "FormEntry" XML element with the "Properties" attribute set to the LDAP display name of the attribute managed by the entry that exhibits the incorrect behavior.
    7.3 If no occurrences of such an XML element can be found, leave the "edsaWIEntries" attribute value unchanged; otherwise, set the value of the "SingleValue" attribute in that XML element to "True" (SingleValue="True").
    7.4 Copy the text from Notepad to the "edsaWIEntries" attribute value in the ActiveRoles Server console, to replace the attribute value.

 8. Repeat steps 4-7 for each of the configuration items located in the "Web Interface" container.
 9. Restart Internet Information Services (IIS) on the Web server running the Web Interface (enter the iisreset command at a command prompt.

 

TF00026135
When two or more administrators simultaneously use the Customization section of the Web Interface to customize the same Web Interface site, the changes that were made by one of the administrators can be lost.

WORKAROUND
Ensure that no more than one administrator uses the Customization section of the Web Interface at a time so that no more than one customization session is in progress at a time for each Web Interface site. The session begins when an administrator opens the Customization section of the Web Interface in the Web browser and ends when the administrator issues the Reload command and closes the Web browser window.

 

TF00026204
On the "Advanced Search" page in the Approval section of the Web Interface, a search for tasks by the "Operation initiator" field is not supported.

 

TF00026205
On the "Advanced Search" page in the Approval section of the Web Interface, a search for tasks by the "Operation target object" field is not supported

 

TF00026270
In the Web Interface Sites Configuration wizard, on the "New Web Site" or "Edit Web Site" page, you may encounter an incorrect prefix in the URL field (http instead of https).

WORKAROUND
You may disregard this inaccuracy in the URL display since it does not affect the Web interface functions. If your Web server is configured so that the Web Interface site requires Secure Socket Layer (SSL) connections, the Web Interface users must specify the https prefix (rather than http) in the address of the Web Interface site when connecting to the Web Interface.

 

TF00036194
Incorrect behavior of the "Import configuration from disk" function in the Web Interface Sites Configuration wizard in the following scenario:

 - Create a new Web Interface site configuration by using the "Import configuration from disk" option.
 - Open the newly created configuration for editing.
 - Observe on the "Name" and "Folder and file" fields: the "Name" field is empty; the file name is missing from "Folder and file" field.
 - If you re-type the name in the "Name" field and click OK, the newly created Web Interface site is corrupted.

WORKAROUND
Retype the name in the "Name" field; then, in the "Folder and file" field, specify the path and name of the file from which the configuration was imported, and click OK.

 

TF00036759
When creating a user account, the Web Interface may incorrectly process a User Logon Name Generation policy if the logon name to be generated includes any property values of the parent domain or organizational unit. For example, the following generation rule causes a policy violation error: <%givenName>%<ou.ou> (the logon name is composed of the user first name followed by the name of the parent OU). With this policy in effect, a policy violation error occurs when you enter the user first name and then click Next on the Web Interface pages for creating a user account.

WORKAROUND
Disregard this error. Click Next once more: the user account will be successfully created.

 

TF00036760
When renaming a user account, the Web Interface may incorrectly process a User Logon Name Generation policy if the logon name to be generated includes any property values of the parent domain or organizational unit. For example, the Web Interface incorrectly processes the following rule when you change the user first name on the page for renaming the user account: <%givenName>%<ou.ou> (the logon name is composed of the user first name followed by the name of the parent OU). In this scenario, the Web Interface returns a policy violation error or generates a logon name that does not include the OU name.

WORKAROUND
This issue will be fixed in a future release of ActiveRoles Server.

TF00036771
The Web Interface may incorrectly process a User Logon Name Generation policy that is configured to automatically remove certain characters from the generated logon name (restricted characters). For example, when creating a user account, the Web Interface sets an incorrect logon name on the user account if the following policy rules are in effect:

 - The user logon name is to be composed of the user first name followed by the name of the parent OU (<%givenName>%<ou.ou>)
 - The list of the restricted characters contains the following combination of characters: -'. (a hyphen character followed by an apostrophe character followed by a period character)

In this case, a script error occurs in the Web Interface.

WORKAROUND
When configuring a User Logon Name Generation policy, ensure that the list of the restricted characters does not contain the following combination of characters: -'. (a hyphen character followed by an apostrophe character followed by a period character).

 

TF00036775
When configuring custom Web Interface pages for creating objects of a certain type (for example, Contact objects), you may encounter the following problem: If you have added the entry for the Name (name) property by creating a new entry (rather than selecting the existing entry), the pages do not work as expected. The object creation operation fails, returning error "The 'Name' field cannot be empty."

WORKAROUND
When configuring the object creation pages, select the existing entry for the naming property Name (name) instead of creating a new entry (on the Select Existing Entries page, select the check box that has the label 'Name' followed by 'name').

 

TF00036788
When modifying a user account, the Web Interface may fail to set the e-mail alias on the user account in accordance with the E-mail Alias Generation policy that is in effect. The policy is configured to set the e-mail alias to the user logon name (pre-Windows 2000). Despite of that policy, the Web Interface does not set the new alias when the pre-Windows 2000 logon name is changed.

WORKAROUND
Customize the Web Interface to have the e-mail alias (mailNickname) entry and the pre-Windows 2000 logon name (sAMAccountName) entry located on the same Web Interface page (tab) for managing user account properties.

 

TF00037870
There is a limitation on processing of Property Generation and Validation policy rules in the Web Interface. For a rule to generate a property value on a particular Web Interface form, the form must contain the entries for the properties based on which the value is to be generated. For example, since the form for creating AD LDS user objects does not contain entries for the givenName and sn attributes, the Web Interface is unable to process a rule that generates the logon name based on those attributes when creating an AD LDS user object.

WORKAROUND
Customize the form so that it contains entries for all attributes required by the policy rules that are in effect. In the preceding example, you should add entries for the givenName and sn attributes.

 

TF00038651
The order of commands on the menus for certain object types in the Web Interface version 6.5 differs from that in the Web Interface of version 6.0.3 or earlier (for example, this is the case with the commands for managing user accounts). So, in a new, pristine installation of the Web Interface 6.5 you encounter the new order of the commands. However, when you upgrade your Web Interface installation from version 6.0.3 (or an earlier release of version 6.0) to version 6.5, the order of commands remains the same as it was in the Web Interface of the earlier version.

WORKAROUND
Use the Customization section of the Web Interface to adjust the order of commands as needed:

 1. Point to Customization and click Directory Objects.
 2. Click the object type for which you want to change the order of commands (for example, click User if you want to reorder commands on the menu for managing user accounts).
 3. Select check boxes next to the names of the commands to reposition on the menu, and click "Move Up" or "Move Down" on the toolbar at the top of the list of the commands.
 4. When you are done re-configuring the menu, point to Customization and click Reload to publish your changes to the Web Interface.

NOTE To use the Customization section, you must be logged on as a member of the AR Server Admin role, which defaults to the Administrators group on the computer running the ActiveRoles Server Administration Service being used by the Web Interface site you are going to customize.

 

TF00039209
If no Global Catalog servers are available in an Active Directory domain, then the Active Directory domain services fail to authenticate a domain user other than the built-in administrator. In this situation, the Web Interface user may encounter one of the following errors:

 - Error:  Message 1003: hr = 0x80070005 Interface: Unknown Access is denied.
 - Error:  Message 5202: The ActiveRoles Administration Service is not available.

WORKAROUND
Ensure that at least one Global Catalog server is available in every Active Directory domain.

 

TF00039361
Consider the following scenario. In an earlier version of the Web Interface, a custom command of the Custom Task type was created with no URL parameter specified. Then, the Web Interface was upgraded to the latest version so as to preserve the existing configuration settings. In this scenario, an attempt to use that custom command after the upgrade causes an error in the Web Interface: "A null or zero length string does not represent a valid Type."

WORKAROUND
After the upgrade, delete the failed custom command and then create a new command with the appropriate parameters. You can do this using the Customization section in the Web Interface.

 

TF00039531
When you select a built-in domain local group (for example, Administrators or Account Operators) in the Web Interface, and then navigate to the "Member Of" page for that group, you encounter the following issue: The Add button is available on the "Member Of" page. Clicking Add and selecting a group to add the built-in group to causes an error such as "A new member could not be added to a local group because the member has the wrong account type."

WORKAROUND
Do not use the Add button on the "Member Of" page for a built-in group: In Active Directory built-in groups cannot be added to other groups.

 

TF00039767
Upon an ActiveRoles Server Administration Service failure caused by loss of connection to SQL Server, you may receive an inappropriate error message in the Web Interface: "Client cannot use the selected Administration Service due to version incompatibility."

WORKAROUND
If you receive that error message in the Web Interface, verify that the Administration Service is up and running. It is advisable to check for Event ID 2512 in the EDM Server event log.

 

TF00046387
On the General Properties/Managed By page for a group in the Web Interface, the object name may not fit in the Manager field, so you cannot view the entire name.

WORKAROUND
You can view the name by copying it to a text editor, such as Notepad: Click in the Manager field, press Ctrl+A, press Ctrl+C, switch to your text editor, and then press Ctrl+V.

 

TF00047238
The following Property Generation and Validation policy rule for computer objects may cause a policy violation when you create a computer account in the Web Interface:

'Computer name (pre-Windows 2000)'
      must be
            '%<cn>$' (default value)
      Upon object creation, this policy generates default value: Yes

WORKAROUND
Modify the rule by selecting the 'Computer name (pre-Windows 2000) is case-insensitive' option. As a result, the rule changes to:

'Computer name (pre-Windows 2000)' is case-insensitive and
      must be
            '%<cn>$' (default value)
      Upon object creation, this policy generates default value: Yes

 

TF00054638
On the Member Of page in the Web Interface, the "Set Primary Group" button is available when you select a group that does not meet the standard requirement for the primary group setting: "A user's primary group must be in the same domain as the user's account and the primary group must be either a global or universal security group."

WORKAROUND
If clicking "Set Primary Group" has no effect, verify whether the group you selected meets the above requirement. If not, change your selection.

 

TF00055184
Consider the following scenario. The DN of an AD LDS partition managed by ActiveRoles Server contains the DN of an Active Directory domain that is also managed by ActiveRoles Server. In this scenario, the ActiveRoles Server ADSI Provider may fail to locate the Administration Service when binding to a directory object.

WORKAROUND
In a binding string, explicitly specify the name of the computer running the Administration Service (for example, "EDMS://server.company.com/CN=John Smith,OU=Research,DC=Gamp,DC=com").

 

TF00056231
The "Read only" option on the custom entry for the homeMDB attribute has no effect in the Web Interface. With the entry customized so that the "Read only" option is selected, the Web Interface still allows an Exchange server or mailbox store to be selected from a drop-down list when creating a mailbox-enabled user or creating a mailbox for an existing user.

WORKAROUND
To enforce a certain mailbox store setting, configure and apply an Exchange Mailbox AutoProvisioning policy in which a single mailbox store is selected.

 

TF00057007
In the Web Interface, you may encounter the following issue when filtering a list of objects by the Type column: The asterisk (*) wildcard character is not supported. For example, when you enter Cont* in the Type filter box, the list does not contain the Contact objects as expected.

WORKAROUND
In the Type filter box, specify the full name of an object type. For example, to display only the contacts in a list of objects, enter Contacts (rather than Cont*) in the edit box beneath the Type column heading.

 

TF00103650
When you assign a secondary owner for a group by using the Web Interface, the Select Object dialog box allows you to choose an AD LDS (ADAM) user or group from a Managed Unit. The expected behavior is that only AD users or groups can be selected for the role of secondary owner.

WORKAROUND
When using the Select Object dialog box in the Web Interface to select a user or group for the secondary owner role, verify that you do not select an AD LDS user or group: to distinguish AD LDS objects from AD objects, the icons denoting AD LDS objects have an orange tint.

 

TF00104225
When installed on a Windows Server 2008 R2 based computer, the Web Interface does not support the "Use FIPS compliant algorithms for encryption, hashing and signing" Group Policy setting. If that Group Policy setting is turned on, an error occurs in the Web Interface: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."

WORKAROUND
Install the Web Interface on a computer running a pre-Windows Server 2008 R2 operating system or turn off the "Use FIPS compliant algorithms for encryption, hashing and signing" Group Policy setting.

 

TF00104964
The Web Interface does not support Property Generation and Validation policy rules that control the "name (name)" property value. Thus, a policy rule such as "name=%1<givenName>%<sn>" has no effect on the name of an object when you administer that object in the Web Interface.

WORKAROUND
When configuring a policy rule for a certain object class, choose the naming property of that object class rather than the "name (name)" property. The naming property for most object classes is "Name (cn)". The naming property for the Organizational Unit object class is "Name (ou)". So, to work around the issue with the "name=%1<givenName>%<sn>" policy rule on the User object class, you could replace that policy rule with the following one: "cn=%1<givenName>%<sn>"

 

TF00105449
When you use Windows Internet Explorer 8.0 to access the Web Interface, you may encounter the following issue: Internet Explorer fails to open the Web Interface pages, returning an error such as "Access is denied" or "You are not authorized to view this page due to invalid authentication headers." The same issue may occur when you use Windows Internet Explorer 7.0 on a computer running the Windows Vista operating system or a later version of the Windows operating system, such as Windows Server 2008 or Windows 7.

WORKAROUND
On the client computers that are used to access the Web Interface, add the Web Interface sites to the 'Trusted Sites' zone in Internet Explorer and disable Internet Explorer Enhanced Security Configuration (IE ESC) for both user and admin accounts. You can disable IE ESC manually or by using Group Policy. For more information and instructions, see Microsoft's document "Managing Internet Explorer Enhanced Security Configuration" at http://www.microsoft.com/downloads/details.aspx?FamilyID=d41b036c-e2e1-4960-99bb-9757f7e9e31b

 

TF00105471
With the E-mail Alias Generation policy configured to set the e-mail alias to the "Name (cn)" property of the user account, the Web Interface fails to create a mailbox-enabled user account, returning an error such as "E-mail alias does not comply with the E-mail Alias Generation policy. A different e-mail alias must be assigned to this user account."

WORKAROUND
Select the "name (name)" property rather than "Name (cn)" when configuring the E-mail Alias Generation policy with the option "Set e-mail alias to other combination of user properties."

 

Collector and Report Pack

TF00023641
Containers other than Organizational Units do not show up on the OU-related reports. For example, such reports do not include information about the Users or Builtin container. For version 6.x, this behavior is by design.

WORKAROUND
Create a Managed Unit that holds the container and then use Managed Unit-related reports to display data from that container. To create a Managed Unit that holds a given container, use the ActiveRoles Server console. When creating the Managed Unit, specify the membership rule with the following settings:
 - Type: Include by Query
 - Find: Custom Search
 - In: The container you want the Managed Unit to hold
 - LDAP query (enter this syntax on the Advanced tab): (objectClass=*)

 

TF00024297
On domains with a large number of directory objects (typically 100,000 or more user accounts), you may encounter a significant performance degradation of the Data Collector component. Thus, a data collection job may take more than 30 hours to finish running for a domain containing 100,000+ user accounts.

 

TF00025714
Incorrect behavior of the "Performing Data Collection" page in the ActiveRoles Server Collector wizard in the following scenario:
 - The wizard is running on a non-English language version of the operating system
 - Regional and Language Options in Control Panel are configured so that the language for non-Unicode programs is set to English
 - The wizard is collecting data from an organizational unit that has the name containing non-English characters

In this scenario, the display of the path to the organizational unit in the list on the "Performing Data Collection" page is corrupted (wrong characters are displayed).

WORKAROUND
Adjust Regional and Language Options in Control Panel so that the language for non-Unicode programs matches the language that is used for object names in your environment.

 

TF00025736
The ActiveRoles Server Collection wizard may fail to start the "Process gathered events" task: Clicking Next on the "Target Database" page has no effect. The problem occurs when the wizard is run for the first time after it is installed.

WORKAROUND
Use the wizard to perform the "Collect data from the network" task first. After the wizard has completed the data collection task, you can use it to perform the "Process gathered events" task.

 

TF00025742
Incorrect behavior of the ActiveRoles Server Collector wizard upon canceling the "Process gathered events" task: If you click the Cancel button while the task is in progress, the wizard closes unexpectedly, returning the following error: "Client Site not available."

 

TF00049955
When using Quest Knowledge Portal or SSRS Report Manager to export an ActiveRoles Server report in Excel format, you may experience the following problem: The report data in the resulting Excel book is incomplete.

WORKAROUND
Choose a different export format.

 

TF00050295
In the ActiveRoles Server reports, the filter options that use the "like" operator (such as "Object name like") do not support the asterisk (*) wildcard character, which is expected to represent a string of zero or more characters.

WORKAROUND
Use the percent character (%) to represent any string of zero or more characters, or use the underscore character (_) to represent any single character.

 

TF00050322
When preparing EDM Server event log data for reporting, ActiveRoles Server Collector may lose certain event descriptions. As a result, the 'ActiveRoles Server event statistics' report may display 'N/A' instead of an actual event description.

WORKAROUND
You can find event descriptions by looking for respective Event ID in the EDM Server event log on the computer running the Administration Service. Event ID numbers are listed in the first column of the report.

 

TF00050496
When using Quest Knowledge Portal to view an ActiveRoles Server report, you may experience the following problem: Clicking the Back button on a report page displays a list of reports instead of displaying the preceding report page as expected.

WORKAROUND
Click the Back button on the toolbar in your Web browser.

 

TF00105583
The Quest Knowledge Portal 2.0 software, which is included on the ActiveRoles Server CD, cannot be installed on a Windows Server 2008 R2 based computer. When you install Quest Knowledge Portal 2.0 on a computer running the Windows Server 2008 R2 operating system, you encounter an error such as "Following software is missing: Windows 2000 Service Pack 4, Windows 2003 or Windows 2008 required."

WORKAROUND
Install Quest Knowledge Portal 2.0 on a computer running a pre-Windows Server 2008 R2 operating system, or use SSRS Report Manager to view reports.

 

ARS Management Pack for MOM

TF00054437
After installing version 6.5 of the ActiveRoles Server Management Pack for MOM, servers running the Administration Service or Web Interface may not appear in the MOM 2005 Operator Console as expected.

WORKAROUND
Use the MOM 2005 Administrator Console to adjust properties of the "Quest ActiveRoles Server Services" and "Quest ActiveRoles Server Web Interfaces" nodes, located in "Management Packs/Computer Groups": On the Formula tab, find the '< "6.1"' sub-string and replace 6.1 with 6.6 there. Click OK. Then, select the Commit Configuration Change command on the Management Packs node.

 

TF00054593
After installing version 6.5 of the ActiveRoles Server Management Pack for MOM, you may receive "AR Server WI: Availability" alerts stating "AR Server WI is unavailable" even though the Web Interface is running and healthy.

WORKAROUND
Use the MOM 2005 Administrator Console to adjust properties of the "AR Server WI: Availability" object, located in "Management Packs/Scripts": On the Script tab, find the 'Msxml2.ServerXMLHTTP.4.0' sub-string and replace 4.0 with 6.0 there. Click OK. Then, select the Commit Configuration Change command on the Management Packs node.

 

Documentation

TF00107342
The German-language version of the ActiveRoles Server Administrator Guide contains incorrect instructions on how to configure the Administration Service to use a particular Management History database, in the "Konfigurieren des Verwaltungsdienstes, sodass dieser die neueVerwaltungsverlaufsdatenbank verwendet" section on Pages 384-385.

WORKAROUND
Use the instructions from the English-language version of the ActiveRoles Server Administrator Guide, section "Configuring the Administration Service to Use the New Management History Database."

 


Upgrade and Compatibility

For instructions on how to upgrade ActiveRoles Server components, refer to the "Upgrading from an Earlier Version" section in the ActiveRoles Server Quick Start Guide.

When upgrading ActiveRoles Server components to version 6.5 from an earlier version, keep in mind that the components of the earlier version may not work in conjunction with the components you have upgraded. To ensure smooth upgrade to the new version, it is advisable to upgrade the client components (ActiveRoles Server console and Web Interface) once you have upgraded the Administration Service. For more information, refer to the "Upgrade Issues" section in the ActiveRoles Server Quick Start Guide.

Custom solutions (scripts or other modifications) that rely on the functions of ActiveRoles Server may fail to work after an upgrade due to compatibility issues. Prior to attempting an upgrade, you should test your existing solutions with the new version of ActiveRoles Server in a lab environment to verify that the solutions continue to work. Should any compatibility issues arise during the test process, you can contact Quest Professional Services for paid assistance with those solutions.

Version Upgrade Compatibility Chart

The following table shows the version upgrade path that you can take from one version of ActiveRoles Server to another. Source Version refers to the current ActiveRoles Server that you have installed. Destination Version refers to the highest version of ActiveRoles Server to which you can upgrade.

Source Version Destination Version
5.1.x 5.2.5
5.2.0 through 5.2.4 5.2.5
5.2.5 6.5.0
6.0.3 or 6.0.4 6.5.0
6.1.0 6.5.0

System Requirements

ActiveRoles Server includes the following components:

The tables below outline system requirements for installing and running each of these components.

 

Administration Service hardware and software requirements

Platform 1 GHz or higher Intel Pentium-compatible CPU.
Memory (RAM) 1 GB or more recommended. The amount required depends on the total number of managed objects.
Hard Disk Space 100 MB or more of free disk space. If SQL Server and Administration Service are installed on the same computer, the amount required depends on the size of the ActiveRoles Server database.
Operating System Administration Service can be run on any of these operating systems:
 - Microsoft Windows Server 2003, including x64 editions, updated with Service Pack 2 or a later Service Pack
 - Microsoft Windows Server 2003 R2
 - Microsoft Windows Server 2008, Standard or Enterprise edition, 32-bit (x86) or 64-bit (x64) architecture
 - Microsoft Windows Server 2008 R2
SQL Server ActiveRoles Server database can be hosted by:
 - Microsoft SQL Server 2005, any edition for x86 (32-bit) or x64 (64-bit) platform, updated with Service Pack 2 or a later Service Pack
 - Microsoft SQL Server 2008, any edition for x86 (32-bit) or x64 (64-bit) platform, with or without any Service Pack

Note  Microsoft SQL Server 2008 Native Client is required on the computer running the Administration Service. You can install SQL Server 2008 Native Client from the Redistributables page in the ActiveRoles Server CD Autorun window.
Microsoft .NET Framework Administration Service requires Microsoft .NET Framework version 3.5 or later. Microsoft .NET Framework 3.5 Service Pack 1 is strongly recommended. You can install .NET Framework 3.5 Service Pack 1 from the Redistributables page in the ActiveRoles Server CD Autorun window.
Microsoft Windows PowerShell Administration Service requires Windows PowerShell 1.0 or 2.0. On a Windows Server 2003 based computer, you can install Windows PowerShell 1.0 from the Redistributables page in the ActiveRoles Server CD Autorun window. On a computer running a later version of the Windows Server operating system, the Windows PowerShell feature can be installed by using Server Manager.
Quest ActiveRoles Management Shell for Active Directory Administration Service requires ActiveRoles Management Shell for Active Directory 1.3. You can install ActiveRoles Management Shell from the Solutions page in the ActiveRoles Server CD Autorun window.
Microsoft Exchange Server 2000/2003 System Management Tools To perform the Move Mailbox task on Exchange 2000 Server or Exchange Server 2003, ActiveRoles Server requires Microsoft Exchange System Management Tools to be installed on the computer running the Administration Service. Use the Setup program of Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to install Microsoft Exchange System Management Tools on the computer where you plan to install the Administration Service.
Microsoft Exchange Server 2007 Management Tools To manage Exchange recipients on Exchange 2007, ActiveRoles Server requires the Exchange 2007 Management Tools to be installed on the computer running the Administration Service, and updated with Update Rollup 1 for Exchange Server 2007 Service Pack 1 or a later update rollup for Exchange Server 2007 Service Pack 1.

Use the Exchange Server 2007 Setup program to install the Management Tools on the computer where you plan to install the Administration Service. Next, update the Management Tools by installing Exchange Server 2007 Service Pack 1 on that computer. Then, update Management Tools by installing the update rollup.

The latest update rollup for Exchange Server 2007 Service Pack 1 is strongly recommended. For instructions on how to obtain the latest update rollup, see Microsoft's Knowledge Base article "How to obtain the latest service pack or update rollup for Exchange 2007" at http://support.microsoft.com/kb/937052.
Microsoft Exchange Server 2010 Management Tools To manage Exchange recipients on Exchange 2010, ActiveRoles Server requires the Exchange 2010 Management Tools to be installed on the computer running the Administration Service. Use the Exchange Server 2010 Setup program to install the Management Tools on the computer where you plan to install the Administration Service.
Operating System on Domain Controllers ActiveRoles Server retains all features and functions when managing Active Directory on domain controllers running any of these operating systems:
 - Microsoft Windows 2000 Server
 - Microsoft Windows Server 2003, including x64 editions
 - Microsoft Windows Server 2003 R2
 - Microsoft Windows Server 2008, 32-bit or 64-bit architecture
 - Microsoft Windows Server 2008 R2
Exchange Server Administration Service is capable of managing Exchange recipients on:
- Microsoft Exchange 2000 Server, with or without any Service Pack
- Microsoft Exchange Server 2003, with or without any Service Pack
- Microsoft Exchange Server 2007, with or without any Service Pack
- Microsoft Exchange Server 2010, with or without any Service Pack

Note  Microsoft Exchange 5.5 Server is not supported.


ActiveRoles Server Console (MMC Interface) hardware and software requirements

Platform 500 MHz or higher Intel Pentium-compatible CPU.
Memory (RAM) 512 MB or more recommended. The amount required depends on the number of objects being administered.
Hard Disk Space About 50 MB of free disk space.
Operating System ActiveRoles Server Console can be run on any of these operating systems:
 - Microsoft Windows XP, with or without any Service Pack
 - Microsoft Windows Server 2003, including x64 editions, with or without any Service Pack
 - Microsoft Windows Server 2003 R2
 - Microsoft Windows Vista Business, Enterprise or Ultimate edition, 32-bit or 64-bit architecture
 - Microsoft Windows Server 2008 Standard or Enterprise edition, 32-bit or 64-bit architecture
 - Microsoft Windows Server 2008 R2
 - Microsoft Windows 7
Web Browser Microsoft Internet Explorer 6.0, or Windows Internet Explorer 7.0 or 8.0.
Microsoft .NET Framework MMC Interface requires Microsoft .NET Framework version 3.5 or later. Service Pack 1 for .NET Framework 3.5 is strongly recommended. You can install .NET Framework 3.5 Service Pack 1 from the Redistributables page in the ActiveRoles Server CD Autorun window.


ActiveRoles Server Web Interface hardware and software requirements

Platform 1 GHz or higher Intel Pentium-compatible CPU.
Memory (RAM) 1 GB or more recommended. The amount required depends on the number of objects being administered.
Hard Disk Space About 50 MB of free disk space.
Operating System ActiveRoles Server Web Interface can be run on a Web server with any of these operating systems:
 - Microsoft Windows Server 2003, including x64 editions, with or without any Service Pack
 - Microsoft Windows Server 2003 R2
 - Microsoft Windows Server 2008 Standard or Enterprise edition, 32-bit or 64-bit architecture
 - Microsoft Windows Server 2008 R2
Internet Services On the Web server, the Web Interface requires Microsoft Internet Information Services (IIS) 6.0 or later.

On IIS 7.0, the Web Interface requires the following Web server role services to be installed:
- Static Content
- Default Document
- HTTP Errors
- HTTP Redirection
- ASP.NET
- ASP
- Basic Authentication
- Windows Authentication
- IIS 6 Metabase Compatibility

Web Browser Microsoft Internet Explorer 6.0, or Windows Internet Explorer 7.0 or 8.0, with screen resolution of at least 800x600. Screen resolution of 1024x768 or higher is recommended.
Microsoft .NET Framework Web Interface requires Microsoft .NET Framework 3.5 Service Pack 1 or later. You can install .NET Framework 3.5 Service Pack 1 from the Redistributables page in the ActiveRoles Server CD Autorun window.


ActiveRoles Server Collector hardware and software requirements

Platform 500 MHz or higher Intel Pentium-compatible CPU.
Memory (RAM) 512 MB or more recommended.
Hard Disk Space About 50 MB or more of free disk space. If SQL Server and Collector are installed on the same computer, the amount required depends on the size of the Collector database.
Operating System ActiveRoles Server Collector can be run on any of these operating systems:
 - Microsoft Windows XP, with or without any Service Pack
 - Microsoft Windows Server 2003, including x64 editions, with or without any Service Pack
 - Microsoft Windows Server 2003 R2
 - Microsoft Windows Vista Business, Enterprise or Ultimate edition
 - Microsoft Windows Server 2008 Standard or Enterprise edition, 32-bit or 64-bit architecture
 - Microsoft Windows Server 2008 R2
 - Microsoft Windows 7
SQL Server Collector database can be hosted by:
 - Microsoft SQL Server 2005, any edition, with or without any Service Pack
 - Microsoft SQL Server 2008, any edition, with or without any Service Pack
Data Access Components ActiveRoles Server Collector also requires:
 - Microsoft Data Access Components (MDAC) version 2.7 or later
You can install MDAC 2.8 from the Redistributables page in the ActiveRoles Server CD Autorun window.


ActiveRoles Server Report Pack software requirements

SQL Server Reporting Services ActiveRoles Server Report Pack requires Microsoft SQL Server 2005 Reporting Services or Microsoft SQL Server 2008 Reporting Services.
Operating System ActiveRoles Server Report Pack can be installed on a computer running any of these operating systems:
 - Microsoft Windows XP, with or without any Service Pack
 - Microsoft Windows Server 2003, including x64 editions, with or without any Service Pack
 - Microsoft Windows Server 2003 R2
 - Microsoft Windows Vista Business, Enterprise or Ultimate edition
 - Microsoft Windows Server 2008, Standard or Enterprise edition, 32-bit or 64-bit architecture
 - Microsoft Windows Server 2008 R2
 - Microsoft Windows 7
Quest Knowledge Portal ActiveRoles Server Report Pack is compatible with:
 - Quest Knowledge Portal 1.1
 - Quest Knowledge Portal 2.0

 


Global Operations

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. It supports simultaneous operation with multilingual data. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

The release is localized to the following languages:

The components localized include Web Interface, Administration Service, MMC Interface (Console), CD Autorun program, Help files, and documentation.

This release has the following limitations:

 


Getting Started

Contents of the Release Package

The ActiveRoles Server release package contains the following product items:

The ActiveRoles Server release package contains the following redistributable components:

Installation Instructions

You can use the following steps to install ActiveRoles Server:

  1. Run autorun.exe, located in the root folder of the ActiveRoles Server distribution CD.
  2. Ensure that Adobe Acrobat Reader is installed on your computer. If not, go to the Redistributables page in the Autorun window and click Adobe Acrobat Reader to install the viewer.
  3. Go to the Documentation page in the Autorun window.
  4. In the ActiveRoles Server section, click Quick Start Guide to display the document.
  5. Follow the instructions in the Quick Start Guide to install ActiveRoles Server components.

Note Normally, ActiveRoles Server components should be installed by running the respective setup.exe files rather than .msi installation packages. Thus, .exe files are run when you perform installation from the ActiveRoles Server CD Autorun window. The .exe setup ensures that all the necessary pre-requisite software components are installed prior to opening the .msi package. If you need to install a certain component directly from its .msi package, you may encounter a situation where installation fails because some redistributable components are missing (for example, Microsoft Visual C++ libraries). In this case, you have to install the missing components and then re-run the installation package. You can install the necessary pre-requisite components from the Redistributables page in the ActiveRoles Server CD Autorun window.

 


For More Information


Get the latest product information, find helpful resources, and join a discussion with the ActiveRoles Quest team and other community members. Join the ActiveRoles Community at http://activeroles.inside.quest.com.
 

Contacting Quest Software

Email info@quest.com
Mail Quest Software, Inc.
World Headquarters
5 Polaris Way
Aliso Viejo, CA 92656
USA
Web

http://www.quest.com

Refer to our Web site for regional and international office information.
 

Contacting Quest Support

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract.
Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at http://support.quest.com.

From SupportLink, you can do the following:

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures.
The guide is available at: http://support.quest.com/pdfs/Global Support Guide.pdf.

 

Note: This document is only available in English.

 


This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software, Inc.
 

© 2009 Quest Software, Inc.
ALL RIGHTS RESERVED.
 

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